Analyst - Credit

hace 1 mes

Madrid, España American Express Company A tiempo completo

You Lead The Way. We’ve Got Your Back

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Description

Responsible for contacting clients with higher or more complex overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

If you are passionate about customer service, relate to people with ease, display oral and written communication skills, possess ability to persuade, have advanced English conversational skills and Microsoft Office knowledge, then this opportunity is for you.

**Qualifications**:

- Organized and detail focused
- Analytical skills
- Excellent verbal and written communication skills
- Multi-tasking skills
- Ability to work well under pressure
- Fluent in English

You Lead The Way. We’ve Got Your Back

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Description

Responsible for contacting clients with higher or more complex overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

If you are passionate about customer service, relate to people with ease, display oral and written communication skills, possess ability to persuade, have advanced English conversational skills and Microsoft Office knowledge, then this opportunity is for you.

**Qualifications**:

- Organized and detail focused
- Analytical skills
- Excellent verbal and written communication skills
- Multi-tasking skills
- Ability to work well under pressure
- Fluent in English

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