Senior Sre
hace 1 mes
**Description**:
**Hiring near our Barcelona, Spain Center of Excellence - hybrid work environment.**
**About Gartner IT**:
Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.
**About the role**:
**What you’ll do**:
- Collaborate with cross functional members of swat team during production incidents and provide critical technical insight to identify the root cause.
- Measure performance against SLOs in partnership with development teams or other stakeholders, and ensure systems continue to meet SLOs over time.
- Participate in operational support and on-call rotation shifts for supported systems and products
- Available to work flexible hours as required to prepare for and/or to provide operational support of select events like major app releases or Gartner hosted conferences, ensuring coordination among globally distributed teams
- Conduct blameless post mortems to troubleshoot priority incidents.
- Design, develop dashboards and reports to communicate key metrics
- Identify opportunities to improve alerting posture and create/update alerts accordingly.
- Oversee, design, implement, and manage DevOps capabilities using continuous integration/continuous delivery toolsets and automation
- Identify opportunities to automate manual operational work (i.e., “toil”) using pipelines or by using new software or any other appropriate mechanisms
- Create/derive NFR/Workload model and ensure performance & resiliency is considered early in the SDLC.
- Execute performance/chaos tests, analyze using APM and other tools to identify performance & stability issues.
- Document any findings/analysis/results, communicate and present to stakeholders
- Incorporate automation to reduce the probability and/or impact of problem recurrence
**What you’ll need**:
- Bachelor's degree in Computer Science, or related discipline, or equivalent work experience.
- 6+ years of information technology experience with 4+ years working on DevOps or SRE team or similar team.
- Experienced in triaging of production issues using APM tools such as Dynatrace or AppDynamics or New Relic and log aggregation tools such as Splunk, ELK, etc.
- Experience with SRE concepts like SLI/SLOs & error budgets
- Experience with AWS cloud, specifically services such as EC2, EKS, API GW, Lambda, Route53, SNS, RDS, Elasticcache, OpenSearch, etc. or similar cloud technologies & services
- Knowledge of Docker containers and related orchestration technologies
- Preferred: Experience with CDN such as Cloudflare and various features like bot management features, Advanced WAF, Coding at edge
- Preferred: Experience with CI/CD processes and tools ( Jenkins, Argo, Harness, etc.)
- Preferred: Experience with chaos engineering
- Proficient Operating Systems (UNIX/Linux) background.Proficient Operating Systems (UNIX/Linux) background.
- Preferred: Experience with Agile and DevOps development methodologies
- Preferred: Exposure to automation and scripting skills using jenkins, python, shell, etc.
- Preferred: Knowledge of Infrastructure as a code using terraform.
- Ability to work independently and partner with team members with a strong sense of initiative and drive
- Excellent analytical, verbal & written communication skills with data driven analysis
**What you will get**:
- Competitive compensation
- 23 days annual holiday and an additional day off for your birthday.
- Private Medical and Dental Care.
- Life and Disability Insurance.
- Public Transport Subsidy.
- Ticket Restaurant Card.
- Childcare Vouchers (Ticket Guarderia).
- IncentiFit - annual reimbursement for health-and-wellness-related activities.
- Pension Scheme.
- Tuition Reimbursement.
- Employee Stock Purchase Plan.
- Employee Assistance Program.
- Gartner Gives Charity Match.
- Relocation Assistance - a specialist to help you with all the appointments and paperwork.
- Limitless growth and learning opportunities.
- A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
- A chance to make an impact - your work will contribute directly to our strategy.
- A hybrid work environment—enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
- Fresh fruit, snacks, selection of teas, fair trade organic coffee and a fridge full of beer for our Thursday Beer O’Clock.
And much more
**Please Note**:
- Applications must be submitted in English.**
**- A valid EU visa/passport is required for this position.**
**#LI-Hybrid**
**#LI-MC1**
**Who are we?**
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold
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