IT Support Engineer for Internal Employee Support

hace 2 semanas

Barcelona, España Dynatrace A tiempo completo

**Company Description**
- You are the **first contact person for our employees** (mostly Software Engineers) to enable their digital work life.
- Take over the initial triage of tickets, resolution, qualification, and escalation of **Incidents and Service Requests**.
- Be responsible for resolving client technology issues as well as executing **local/regional projects** as part of global programs such as the deployment of new client hardware and software technologies.
- Install and provide top-notch **equipment **(high-performance notebooks, Macbooks,...) for our modern workplaces (Windows, MacOS, Linux).
- Understand and evaluate the **needs of our employees** and support IT training activities.
- Support local events and be responsible for **digital collaboration tools** and meeting room equipment, such as Microsoft Surface Hub.
- Coordinate **external IT service providers**.
- Identify potential for improvement and collaborate with distributed IT teams.
- Depending on your interests be part or lead several **IT projects** for continuous improvements.

**Qualifications**
- Completed **IT education** and, ideally first practical experience.
- Strong **communication** and **collaboration** skills.
- Knowledge of the **Microsoft environment** (OS, M365, Active Directory, etc.).
- Basic expertise in the **infrastructure environment **(network, etc.).
- Ability to **troubleshoot **and accurately diagnose IT-related issues.
- ITIL Foundation Certification is a plus.
- Fluent in **English**.

**Additional Information**
- A **one-product software company **creating real value for the largest enterprises and millions of end customers globally, striving for **a world where** **software works perfectly**.
- Working with the** latest technologies** and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- Working models that offer you the flexibility you need, **ranging from full** **remote options to hybrid ones** combining home and in-office work.
- A team that thinks outside the box, welcomes unconventional ideas, and **pushes boundaries**.
- An environment that fosters innovation, enables creative collaboration, and **allows you to grow**.
- A globally unique and** tailor-made career development program** recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A** truly international mindset** that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
- A relocation team that is eager to** help you start your journey to a new country**, always there to support and by your side.
- Attractive compensation packages and stock purchase options with **numerous benefits and advantages.**

**Compensation and rewards**
- We offer attractive compensation packages and stock purchase options with **numerous benefits and advantages**.

  • IT Support Engineer for Internal Employee Support

    hace 3 semanas

    Barcelona, Barcelona, España Dynatrace A tiempo completo

    Company Description You are the first contact person for our employees (mostly Software Engineers) to enable their digital work life. Take over the initial triage of tickets, resolution, qualification, and escalation of Incidents and Service Requests. Be responsible for resolving client technology issues as well as executing local/regional projects as part...

  • IT Support Engineer

    hace 2 semanas

    Barcelona, España Ikigai Talent Goup A tiempo completo

    Spain, Barcelona Scale-up 35k SysAdmin | VLAN, SysAdmin | Microsoft365, SysAdmin | Vmware, SysAdmin | Windows, Hard Skills | Linux IT Support Engineer for an International HealthTech Kon’nichiwa! We are currently managing an** IT Support Engineer** for an international scale-up focused on the **healthcare sector.** IT Support Engineer...

  • IT Support Engineer

    hace 6 días

    Barcelona, España SITA A tiempo completo

    **Overview**: **_WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ABOUT THE ROLE & TEAM:_** With strong business growth for our Barcelona location, we are now looking for someone to join our global team of IT support professionals as an **IT Support Engineer**. This role will be internal customer facing...

  • IT Support Engineer

    hace 1 mes

    Barcelona, España SITA Switzerland Sarl A tiempo completo

    Overview: **_ WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ABOUT THE ROLE & TEAM:_** With strong business growth for our Barcelona location, we are now looking for someone to join our global team of IT support professionals as an **IT Support Engineer**. This role will be internal customer facing and...

  • IT Service Support Engineer

    hace 1 semana

    Barcelona, España Zurich Insurance A tiempo completo

    **Our opportunity** **Your role** **As an **IT Service Support Engineer** **your main responsibilities will involve**: - Assist the internal Zurich customers to ensure that the service levels and performance are meet. - Rreport and communicate issues to the IT business counterpart, change leads and IT service teams ensuring the quality and tracking of...

  • Senior Support Engineer

    hace 1 mes

    Barcelona, Barcelona, España IT Scout A tiempo completo

    Only available for residents of Spain, BarcelonaOur client is a technology consulting firm that provides a comprehensive portfolio of solutions and services including innovation, customer experience, ERP, analytics, employee experience, cloud, workplace, and cybersecurity. These are designed to help organizations overcome challenges and achieve their...

  • IT Support Engineer

    hace 2 semanas

    Barcelona, Barcelona, España SITA A tiempo completo

    Overview:_WELCOME TO SITA_Ready to redefine air travel? The journey starts here, with you at SITA._ABOUT THE ROLE &TEAM:_With strong business growth for our Barcelona location, we are now looking for someone to join our global team of IT support professionals as an IT Support Engineer. This role will be internal customer facing and will assist us in...

  • IT Support Engineer

    hace 4 semanas

    Barcelona, España Rekuten Global A tiempo completo

    Job Description: Rakuten Group - Rakuten, founded in 1997, is a Global Innovation Company based in Japan. With over 70 diverse businesses spanning e-commerce, digital content, fintech, and communications, and 32,000 employees, we serve 1.6 billion members worldwide. Our mission is to empower people and society through innovation and...

  • Senior Support Engineer

    hace 3 semanas

    Barcelona, Barcelona, España IT Crowd Argentina A tiempo completo

    Only available for residents of Spain, BarcelonaOur client is a technology consulting firm that provides a comprehensive portfolio of solutions and services including innovation, customer experience, ERP, analytics, employee experience, cloud, workplace, and cybersecurity. These are designed to help organizations overcome challenges and achieve their...

  • IT Support Engineer

    hace 4 semanas

    Barcelona, España Rekuten Global A tiempo completo

    Job Description: Rakuten Group - Rakuten, founded in 1997, is a Global Innovation Company based in Japan. With over 70 diverse businesses spanning e-commerce, digital content, fintech, and communications, and 32,000 employees, we serve 1.6 billion members worldwide. Our mission is to empower people and society through innovation and...

  • It Support Engineer

    hace 1 mes

    Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:JobIT Support Engineer- Description- Empresa líder en el sector cinematográfico con sede central en Los Angeles, Expertos en posproducción, mastering y delivery de contenidos audiovisuales.- Puesto: IT Support Engineer- Descripción:- El IT support engineer dará asistencia técnica en remoto a los cines de Italia, España y...

  • Senior Support Engineer

    hace 1 mes

    Barcelona, España It Crowd Argentina A tiempo completo

    ?Only available for residents of Spain, Barcelona? Our client is a technology consulting firm that provides a comprehensive portfolio of solutions and services including innovation, customer experience, ERP, analytics, employee experience, cloud, workplace, and cybersecurity. These are designed to help organizations overcome challenges and achieve their...

  • Senior Support Engineer

    hace 1 mes

    Barcelona, España IT Scout A tiempo completo

    ⚠️Only available for residents of Spain, Barcelona⚠️ Our client is a technology consulting firm that provides a comprehensive portfolio of solutions and services including innovation, customer experience, ERP, analytics, employee experience, cloud, workplace, and cybersecurity. These...

  • IT Support Engineer

    hace 3 semanas

    Barcelona, Barcelona, España Rekuten Global A tiempo completo

    Job Description:Rakuten Group Rakuten, founded in 1997, is a Global Innovation Company based in Japan. With over 70 diverse businesses spanning ecommerce, digital content, fintech, and communications, and 32,000 employees, we serve 1.6 billion members worldwide. Our mission is to empower people and society through innovation and entrepreneurship.Rakuten Tech...

  • It Support Engineer

    hace 3 semanas

    Barcelona, Barcelona, España Jr Spain A tiempo completo

    colwideJob Description:JobIT Support Engineer Description Empresa líder en el sector cinematográfico con sede central en Los Angeles, Expertos en posproducción, mastering y delivery de contenidos audiovisuales Puesto: IT Support Engineer Descripción: El IT support engineer dará asistencia técnica en remoto a los cines de Italia, España y Portugal...

  • IT Service Support Engineer

    hace 2 semanas

    Barcelona, Barcelona, España Zurich Insurance A tiempo completo

    Our opportunityYour roleAs an IT Service Support Engineer your main responsibilities will involve**:Assist the internal Zurich customers to ensure that the service levels and performance are meet. Rreport and communicate issues to the IT business counterpart, change leads and IT service teams ensuring the quality and tracking of those questions. Provide...

  • IT Support Engineer

    hace 2 semanas

    Barcelona, España Setesca Talent A tiempo completo

    Descripción We are looking for an** IT support engineer** with relevant IT experience, used to work in a demanding support environment with a high level of personal responsibility. Strong customer service ethics and proven customer service skills, committed to delivering an exceptional standard of service. Ability to communicate well with all levels of...

  • IT Support Engineer

    hace 3 semanas

    Barcelona, Barcelona, España Rekuten Global A tiempo completo

    Job Description:Rakuten Group Rakuten, founded in 1997, is a Global Innovation Company based in Japan. With over 70 diverse businesses spanning ecommerce, digital content, fintech, and communications, and 32,000 employees, we serve 1.6 billion members worldwide. Our mission is to empower people and society through innovation and entrepreneurship.Rakuten Tech...

  • Datacenter System Engineer

    hace 2 semanas

    Barcelona, Barcelona, España Support Revolution A tiempo completo

    Select how often (in days) to receive an alert: Create Alert Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology...

  • IT Support Engineer

    hace 4 semanas

    Barcelona, España Big Fish Games, Inc. A tiempo completo

    **Company Summary** Product Madness is a Global Powerhouse where the greatest mobile games and experiences are crafted by world-class talent. A top-grossing leader in free to play mobile games, we have more than 800 team members working across seven global talent hubs including London (headquarters), USA, Canada, Spain, Poland and Ukraine. With remarkable...