IT Service Continuity Management Program Manager

hace 5 meses

Barcelona, España AXA Partners A tiempo completo

Here at AXA, we give our customers and our people the confidence to progress. We're changing the way the world thinks about insurance, so come and shape the future of our business together. We're a team of technical experts, with diverse skills, experiences and backgrounds. We're the glue that ensures best practice and shared learning is applied across all of our business areas, giving our colleagues the confidence to grow and progress.

The AXA Partners security model relies amongst other principals on a segregation of duties between second line of defence (oversight security teams) and the first line (IT teams).

As part of the first line of defence, and dedicated to ITSCM (IT Service Continuity Management), AXA Partners is looking for an ITSCM Program Manager to lead the IT continuity topics worldwide.

This role is being offered on a Hybrid contract and attracts a base salary between £60,000 and £70,000 depending on experience.

**Key Responsibilities**:

- Act as the principal point of contact on ITSCM topics for the whole AXA Partners scope by building fruitful relationship with all stakeholders
- Define a simplified and standardized ITSCM strategy aligned to Operational Resilience
- Lead the ITSCM community to ensure successful delivery of targets by:

- Managing the governance around ITSCM
- Actively supporting & training the community on ITSCM framework
- Monitoring/challenging AXA Partners entities on their progress & status
- Consolidate reportings and represent ITSCM in the different governance bodies
- Actively engage in ITSCM communities across AXA Group
- Actively push and follow-up initiatives pertaining to the automation/efficiency of activities and agility
- Work in close collaboration with Crisis Management teams and Business Continuity Management teams
- Support new projects/initiatives pertaining to IT continuity

**Su Perfil**
- Extensive and practical knowledge of IT continuity topics
- Knowledge of DR/Backup challenges and solutions in Cloud environments (Azure, AWS, GCP)
- Knowledge of security frameworks, standards, and guidelines
- Ability to formalize technical documentation (processes/procedures/guidelines) and more high-level presentations for different stakeholders
- Excellent project management skills
- Excellent Interpersonal relations & communication skills
- Demonstrated expert judgment with the ability to quickly identify, analyse, evaluate and resolve problems
- Ability to adapt to a fast-moving environment
- Collaborative working to achieve collective goals, ability to facilitate transversal/cross function collaboration, create trust and develop a “share-to-succeed” mindset
- Business acumen and understanding of organizational issues and challenges
- Fluency in English (verbal and written)

LI-SP

Join a company that helps protect the forests At AXA Partners, we plant a tree for every new recruit (with a permanent contract). “Learn more about the Reforest Program here”.

**Acerca de AXA**
El Grupo AXA es líder mundial en seguros y gestión de activos. Protegemos y asesoramos a nuestros clientes en todas las etapas de su vida, ofreciéndoles productos y servicios que satisfacen sus necesidades en las áreas de seguros, protección personal, ahorro y gestión de activos. AXA es la primera marca de seguros del mundo, con más de 100 millones de clientes. Nos estamos transformando de pagador a socios de nuestro cliente, con un fuerte enfoque en la prevención de riesgos.

Cuál es nuestra misión: Ayudar a las personas para que vivan una vida mejor.

Cuáles son nuestros valores: El cliente es lo primero, el valor, la integridad y One AXA.

**Acerca de la Entidad**
AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.

AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.

Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.
**Qué ofrecemos**
By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.

Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.

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