Tech Customer Service
hace 2 meses
**Descripción**:
**CYMITQUIMICA** is the **ecommerce leader in the distribution of fine chemicals and life science products for lab professionals**. CymitQuimica belongs to the Palex Medical group, a leading company in the Hospital sector.
CymitQuimica is a tech-based company. As a consequence of our strong growth we open a new position in our TECH CUSTOMER SERVICE team. We expect this new colleague will help to improve our customer service, speed up our international growth and develop our business among life science and quality control labs.
The job entails mainly:
- Customer relationship management (pharma industry, research centres and universities)
- Process and management of orders received through our website, which requires a fluid contact with customers and suppliers
- Attendance to trade fairs and congresses
We would love to incorporate to our team a person with the following **characteristics and knowledge**:
- Hands-on, empathetic, with attention to detail, and team player
- Able to communicate with customers and suppliers in a friendly and professional style
- Preferably with a scientific background (biochemistry, biology, chemistry, etc.) ideally with experience in a life science lab, or previous experience in the life science sector
- Good command of Spanish, Catalan and English
- Expertise in either German or Portuguese (C1 or C2 level)
Cymit Química is located in Poblenou, Barcelona. We offer a positive and inclusive working environment, flexible working hours, home-office possibility, continuous training and other social benefits.
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