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L1 Desktop Support Technician
hace 7 días
We are actively seeking a skilled Designated Desktop Technician to provide L1 desktop support in Granada, Spain.
This position requires a detail-oriented and technically skilled individual to address various IT support needs for our end users every Monday. This role demands strong problem-solving skills and an ability to manage multiple tasks effectively.
**Key Responsibilities**:
- Troubleshoot and resolve common IT issues related to operating systems (Windows, macOS, Linux), - Microsoft Office, web browsers, printers, peripherals, and network connectivity.
- Manage user accounts in accordance with company policies; includes creating, modifying, and deactivating accounts, as well as assisting with password resets, account unlocks, and access permissions.
**Qualifications**:
- Proven experience in L1 Desktop Support or a similar technical support role.
- Familiarity with operating systems including Windows, macOS, and Linux.
- Experience with troubleshooting hardware issues and network connectivity problems.
- Excellent communication skills and the ability to provide step-by-step technical help, both written and verbally.
- Detail-oriented with strong problem-solving skills and the ability to prioritize tasks.
**How to Get shortlisted -**
**About Us**
Field Service Techs (FST) is a reliable IT networking platform in Spain that connects skilled IT specialists with customers offering IT projects opportunities. Our platform provides a seamless experience with advanced features such as messaging, real-time notifications, payment withdrawals, and dispute resolution.
Expand your experience with emerging technologies and be a part of our growing FST platform.
**Job Types**: Part-time, Temporary, Contract
Contract length: 12 months
Pay: 160.00€ - 170.00€ per day
Expected hours: 8 per week
Work Location: In person
Expected Start Date: 07/05/2024
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