Salesforce Administrator

TraceAir is a construction SaaS startup that provides data analytics to construction teams to help them better manage their job sites. We currently work with top land developers, home builders, contractors, and engineers across the US and Canada. This is a great chance to work with a fast-growing Series B company.

Our Revenue Operations team is looking for a proactive and detail-oriented **Salesforce Administrator** to join our team. In this role, you will support our Salesforce platform's customization, maintenance, and enhancement, ensuring it aligns with business needs and contributes to our organization's success. This is an excellent opportunity to work in a collaborative environment, grow your Salesforce skills, and contribute to impactful projects.

**_
Administration_**:

- Manage and maintain Salesforce platform configurations, including user setup, roles, profiles, and permissions.
- Create and manage custom objects, fields, page layouts, and record types.
- Implement and maintain automation tools like workflows, process builders, and flows.
- Perform data imports, exports, and data quality management.
- Monitor system health, performance, and security.

**_ Support_**:

- Provide day-to-day support to users, addressing issues and training team members as needed.
- Create and update documentation for automations and processes
- Flow error management: tracking and resolving flow issues
- Collaborate with stakeholders to gather and document business requirements.
- Test and validate system changes to ensure accuracy and alignment with requirements.
- Stay up-to-date on Salesforce platform updates and recommend best practices.

**_ Development - Not Required, but highly desirable_**:

- Build integrations between Salesforce and external systems using APIs.
- Debug and troubleshoot system errors and inefficiencies.
- Assist in the development and deployment of solutions that improve user productivity and experience.

**Required Skills and Experience**:

- Fluent English speaker
- 2+ years of hands-on experience as a Salesforce Administrator and/or Developer.
- Salesforce Administrator certification (e.g., Salesforce Administrator or Advanced Administrator).
- Proficiency in Salesforce declarative tools (e.g., Flow, Process Builder).
- Basic to intermediate knowledge of Apex, Visualforce, and LWC.
- Familiarity with integration tools and APIs (e.g., REST/SOAP).
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.

**_ Preferred Skills:_**:

- Experience with Salesforce CPQ, Sales Cloud, or Service Cloud.
- Additional Salesforce certifications (e.g., Platform Developer I).

**Some of our perks/benefits include**:

- Remote work
- Brand-new equipment for your convenience
- Unlimited vacation
- English lessons
- Paid personal therapy session 1/week
- Special bonuses for life’s big moments, like weddings and welcoming a new baby.
- Company events
- Other benefits may be offered based on your location.