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Structures Support Engineer

hace 4 meses

Getafe, España Airbus A tiempo completo

The scope of products and programs are all Airbus Defence and Space in-service military transport aircraft, including involvement from initial needs definition up to aircraft delivery.
Current Airbus Defence and Spare military transport aircraft are C212, CN-235, C-295, Modernized P3 Orion, Airbus Defence and Space (A310 MRTT, A330 MRTT) and A400M.
For this position, the specific scope is limited to the structures covered by the following ATAs 00, 03 and from 52 to 57.

In order to secure adequate contribution and support to the Continued Airworthiness Process and in-service aircraft safety, the jobholder is responsible for contributing to the delivery of timely and consistent Technical Solutions to Major in Service Problems/Issues to customers for the products described above under “scope”.
With the aim to contribute to customer satisfaction and to fulfil contractual operational commitments, the jobholder is also responsible for identifying and proposing improvements.

Task & accountabilities:
Provide support to resolution of technical issues on in-service aircraft including repairs, technical adaptations and technical solutions to in-services issue. It includes the following responsibilities:

- Ensure on time and on quality response to Customers related to in-service technical queries.
- Ensure timely delivery of effective repair and technical adaptations solutions for Structure for external and internal Customers on issues affecting Continued Airworthiness.
- Ensure collection and timely reporting of in-service events to Engineering in support of the Continued Airworthiness Process; investigate all significant Structures in service issues and classify them according to their airworthiness or economic impact.
- Provide reliable technical information to Engineering Organization in support of the Continued Airworthiness process;
- Propose an develop repair solutions making a usage of existing technical and airworthiness delegations within TASST1
- Ensure timely production and release of Service Bulletins;
- Ensure support, as required, in accident/incidents investigations;
- Ensure compliance of the organization and way of working with the Design Organization Manuals provisions.
- Contribute to final review and acceptance of proposed engineering solutions
- Monitor effectiveness of implemented solutions in service
- Development of communications with Customers / Operators (Operator Information Telex, Service Information Letters, Technical Instructions, Technical Follow Up, etc.)
- Lead assigned MISI (Major In Service Issue) resolution
- Contribute to Engineering Performance Reporting generation and standardization;
- Contribute to the resolution of MFTIs (only A400M) resolution
- Contribute to the continuous improvement of product and process

Due to the nature of work, many different interfaces with internal and external customers need to be established in the daily work, and the jobholder has to maintain TASST1-TL1 adequate relations with Aircraft Operators and Maintenance Organization(MRO) providing on time and on quality solutions assisting on Maintenance Tasks and procedures definition
- Airworthiness Authorities: providing answers to airworthiness concerned issues
- Front office: receiving queries and coordinating answers to customers
- Field representatives: collecting additional data and capturing in service issues
- Design office: requiring support and agreeing with them, technical solutions
- Airworthiness Office: coordinating with them actions when safety is involved
- Assembly lines: providing support on analysis of deviations as required
- Technical Publications: Identifying needs for review and/or update
- Service Bulletins: Identifying needs and coordinating support
- Program Integration: focusing through them planning and program issues
- Customer Support: gathering detailed information from Customer’s needs
- Procurement: requesting support to solve issues

Required skills:
Mandatory
- Engineering Degree.
- Negotiation level in English mandatory.
- Proactive and highly customer minded oriented, able to work under time pressure.
- Good problem solving skills
- Flexible and self-motivated
- Good communication skills

Desirables
- At least 5 years of experience in Structures Design / Stress / Manufacturing
- An intermediate level in Spanish would be an asset
- Ability to work and communicate effectively in a multicultural environment

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

**Company**:
Airbus Defence and Space SAU

**Contract Type**:
Permanent**Experience Level**:
Professional

**Job Family**:
Customer Eng.&Technical Support&Services

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.