Regional Engineering Manager

hace 4 meses

Madrid, España JLL A tiempo completo

JLL supports the Whole You, personally and professionally.

The Regional Engineering Manager will be responsible for the management and delivery of all engineering Services, leading on all technical aspects of facilities services across portfolio. The role will be accountable for the Hard Services delivery and provide leadership to all sites across the region, ensuring delivery of their objectives and the implementation of property-specific operating strategies that achieve the required standards.

The Regional Engineering Manager will work closely with both the account and local client team, responding to requests in a timely and detail-oriented manner. Ensuring exceptional customer service is provided to both internal and external clients and key stakeholders.

**KEY RESPONSIBILITIES**:
Lead Hard Services Management across the cluster (budgets, schedules, procurement, quality & risk, statutory compliance and governance)

Develop and implement consistent maintenance management practices across sites. Lead service partners and teams in driving performance and best practice to ensure exceptional service delivery

Provide technical support for client’s leased space as required

Lead sourcing in the area of regional contracts for technical products or services. Support JLL and client’s business pursuits

Accountable for the JLL Engineering Operations Audit program

Drive and deliver innovative cost reduction or sustainability programs

Deliver improvement strategies using quantifiable data driven information from all available technology platforms

Work with the account EMEA Sustainability Manager to identify energy management best practices and innovations that are applicable within the Client account

Accountable for all engineering budgets within the UK portfolio working with the site facilities managers and forecasts and in accordance to the financial timetable - Lead the Uk engineering function in support of all client accreditations and certifications (e.g. Client ISO50001, ISO550001 certification)

Communicate regularly with the Client team to build and maintain relationships and work with key business partners and cross functional groups

Manage internal and external Service Level Agreements (SLA) and Key

Performance Indicators to ensure contractual commitments are met or exceeded - Promote high level of customer service to ensure and drive best practices

Ensure business continuity plans are carried out as required to maintain minimum service disruption

Other duties as requested by the EMEA Account Director in order to meet the changing needs and demands of the business

All the time working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors

Conduct risk assessments and follow safety protocols, keeping up to date with latest legislation and trends

**ABOUT YOU**:
You have direct experience in delivering technical Facilities Management services within a fast paced, high profile environment
You have worked in a similar role and have skills to lead and influence others including virtual teams
You have a track record in the management of Hard Services, preferably in both self-delivered and outsourced engineering services contracts
You have experience in financial management and budgeting, identifying cost savings/avoidance
You are able to build and maintain positive client relations and network at all levels
You are able to audit your own work
You are open and have good communication skills
You are proficient with Word and Excel and have a keen interest in technology You strive for excellence in what you do and share ideas for improvement
You are organized, work efficiently and can meet tight deadlines with professionalism and service focused approach
You are adaptable to work to requests and projects that may vary
You have a Technical or/and Authorised Person (preferred) qualifications

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to eve

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