Service Owner
hace 1 mes
**G+D makes the lives of billions of people around the world more secure. We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our collaboration within G+D.**
***
**We are the reliable partner for all challenges resulting from the Internet of Things. We offer a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity & IoT, from classic SIM, eSIM and iSIM, to the associated embedded operating systems and life cycle management, through to services for global connectivity and IoT solutions. Do you want to actively shape the digital transformation with us?**
***
**Giesecke+Devrient **is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With more than 14,000 employees across more than 30 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data. **G+D Mobile Security**, the world leader in secure telecommunications systems via SIM / eSIM, is looking for a** Service Owner** in Barcelona. The Service Owner has the end-to-end responsibility for services delivered by Professional Services, which also includes management of the service portfolio to ensure the right service mix, as well as being aware of impact of changes on services. In order to have the overall end-to-end service expertise and awareness of all matters that affects the service, the Service Owner is required to have excellent interpersonal and internal stakeholder management skills, as well as deep technical skills in applicable service areas.
**Your Tasks**:
- Service and service portfolio shadow P/L in accordance with defined service and Professional Services strategy and targets.
- Be the service interface towards R&D and Design N’ Architecture, and towards Product Management in the PLM process.
- Forecast capacity in regards to new services to be provided to Service Delivery & Operations to enable them to forecast staffing and resource needs
- Proactive horizontal communication across Service Delivery & Operations and Service Quality & Excellence in Professional Services for Service Lifecycle Management (SLM).
- Define new services, SLAs, updates and changes in datacenter strategies in collaboration with Solution Sales Manager and Cloud & DC Manager.
- Close collaboration with Service & Process Specialist, Design Architects, and Service Design Specialists in regards to defining, planning and executing on service specification requirements on new and existing services.
- Be the bridge for the service between Product Management and Service Delivery & Operations as well as to define, put requirements on and support Service Delivery & Operations in regards to service delivery capabilities needed.
- Follow Professional Services global policies, procedures and tools.
- Meet compliance and information security requirements related to the service.
- Evaluate, improve and add applicable work instructions.
- Identify and address day-to-day continuous improvement activities towards Regional Service Quality Manager and/or supervisor for further actions, related to tools, procedures and compliance fulfilment.
- Timely and accurate time reporting
**Your Profile**:
- University degree or equivalent experience or education.
- Minimum of 2 years of experience from Service Lifecycle / Portfolio Management / Product Management, preferably as service or portfolio owner.
- Experience of IT, Cloud technologies and/or Security information systems.
- IT, Telecommunications and/or Payment industry experience.
- Experience in R&D, IT and/or related engineering field.
- Deep understanding of complex software solutions, software services and solution portfolio.
- Preferably experience with working across different cultures.
- Preferably ITIL v3 foundation certified
**What’s great about working with us**:
- ** Inclusive Culture**: Join a diverse, people-oriented environment with team members from various nationalities and backgrounds. We promote equality and are LGBT+ friendly.
- ** Global Collaboration**: Work collaboratively with stakeholders around the globe.
- ** Career Development**: Benefit from continuous training, coaching, and talent development programs.
- ** Social Benefits**:flexible compensation (transport tickets, training, priva
-
IT Product Owner
hace 4 meses
Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completoTo strengthen our Global IT Hub in Barcelona, We are looking for a **IT Product Owner - Service Desk** to be part of our **Global IT Service Desk team**: **Position Snapshot** - Location: Nestlé Global Tech Hub in Barcelona, Spain - Type of Contract: Permanent - Stream: IT Service Management - Type of work: Hybrid - Work Language: Fluent Technical/Business...
-
Product Owner
hace 2 meses
El Prat de Llobregat, España Giesecke+Devrient A tiempo completo**Giesecke+Devrient** is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 11,600 employees across 32 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment...
-
Tech Hub
hace 4 meses
el Prat de Llobregat, Barcelona provincia, España MediaMarkt A tiempo completoMediaMarktSaturn is Europe’s leading consumer electronics retailer. It sees itself as a partner, daily companion and navigator for its customers in the digital world. Its over 1,000 MediaMarkt and Saturn stores are closely integrated with their online shops. MediaMarktSaturn has a total headcount of more than 52,000. MediaMarktSaturn Technology is working...
-
Tech Hub
hace 4 meses
el Prat de Llobregat, Barcelona provincia, España MediaMarkt A tiempo completoMediaMarktSaturn is Europe’s leading consumer electronics retailer. It sees itself as a partner, daily companion and navigator for its customers in the digital world. Its over 1,000 MediaMarkt and Saturn stores are closely integrated with their online shops. MediaMarktSaturn has a total headcount of more than 52,000. MediaMarktSaturn Technology is working...
-
Product Owner Salesforce Service Cloud Expert
hace 1 semana
Alcalá de Henares, Madrid, España Sd Worx A tiempo completoAbout the RoleThe Product Owner of the Salesforce Service Cloud domain is responsible for maximizing the value of our Enterprise Tools by means of effective backlog management and the evolution of these tools within the SD Worx product landscape.As a member of an international team, the Product Owner works closely with internal stakeholders, the product...
-
Product Owner Salesforce Service Cloud
hace 1 mes
Las Rozas de Madrid, España Sd Worx A tiempo completoSD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life, so companies of any size can turn Human Resources into a source of value for the business and the people in it.Our people solutions span the entire employee journey, from getting...
-
Tech Hub
hace 5 meses
el Prat de Llobregat, Barcelona provincia, España MediaMarkt A tiempo completoMediaMarktSaturn is Europe’s leading consumer electronics retailer. It sees itself as a partner, daily companion and navigator for its customers in the digital world. Its over 1,000 MediaMarkt and Saturn stores are closely integrated with their online shops. MediaMarktSaturn has a total headcount of more than 52,000. MediaMarktSaturn Technology is working...
-
Product Owner Salesforce Service Cloud
hace 1 mes
Las Rozas de Madrid, España Sd Worx A tiempo completoSD Worx is a leading European provider of Payroll & HR services with global reach.We have offices in Europe and an office in Mauritius.Our goal?We bring people solutions to life, so companies of any size can turn Human Resources into a source of value for the business and the people in it.Our people solutions span the entire employee journey, from getting...
-
CRM Product Owner
hace 1 semana
Hospitalet de Llobregat, Barcelona, España Setesca Talent A tiempo completoDescripción del PuestoSetesca Talent busca un Crm Product Owner especializado en B2B para reforzar el equipo de CRM en dependencia del Global CRM Manager. La principal función será contribuir al CRM a nivel B2B con el objetivo de transformar la forma en que se relacionan con sus clientes, utilizando la tecnología para mejorar nuestro rendimiento y...
-
Product Owner Salesforce Service Cloud Expert
hace 4 días
Alcalá de Henares, Madrid, España Sd Worx A tiempo completoAbout the RoleThe Product Owner of the Salesforce Service Cloud domain at SD Worx is responsible for maximizing the value of our Enterprise Tools by effective backlog management and evolution within the SD Worx product landscape. As a member of an international team, you will work closely with internal stakeholders, the product team, and other teams to...
-
Tech Product Owner
hace 2 meses
Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completoWe are looking for a **Tech Product Owner **to be part of our IT Marketing, Sales and eBusiness Department (IT MSE). **Position Snapshot** - Location: Nestlé Global Tech Hub in Barcelona, Spain - Type of Contract: Permanent - Stream: IT Marketing, Sales and eBusiness (MSE) - Type of work: Hybrid - Work Language: Fluent Business English **The role** In...
-
CRM Product Owner
hace 4 días
Hospitalet de Llobregat, Barcelona, España Setesca Talent A tiempo completoDescripción del PuestoSetesca Talent busca un Crm Product Owner especializado en B2B para reforzar el equipo de CRM en dependencia del Global CRM Manager. El objetivo principal es contribuir al CRM a nivel B2B con el fin de transformar la forma en que se relacionan con sus clientes, utilizando la tecnología para mejorar nuestro rendimiento y...
-
CRM (B2b) Product Owner
hace 5 meses
l'Hospitalet de Llobregat, España Setesca Talent A tiempo completoDescripción Empresa internacional de Gran Consumo, busca un CRM PRODUCT OWNER especializado en B2B, cuya principal función será reforzar el equipo de CRM en dependencia del Global CRM Manager, contribuirá potencial el de CRM a nível B2B con el objetivo de transformar la forma en que se relacionan con sus clientes, utilizando la tecnología para mejorar...
-
Product Owner Plataforma Digital
hace 1 semana
Cornellà de Llobregat, Barcelona, España Edenred A tiempo completoAbout EdenredEdenred is a leading digital platform for services and payments, connecting over 60 million users and 2 million partner merchants in 45 countries. Our purpose is to enrich connections for good.Job DescriptionWe are seeking a Product Owner to join our team and drive the success of our employee engagement platform. As a Product Owner, you will be...
-
CRM Product Owner B2B
hace 2 semanas
Hospitalet de Llobregat, Barcelona, España Setesca Talent A tiempo completoDescripción del PuestoEmpresa internacional de Gran Consumo busca un CRM Product Owner especializado en B2B para reforzar el equipo de CRM en dependencia del Global CRM Manager.Funciones del PuestoLiderar la estrategia de CRM a nivel B2B, enfocada en aumentar el rendimiento de ventas y tener una estrecha relación con los equipos de ventas y...
-
CRM Product Owner B2B
hace 2 semanas
Hospitalet de Llobregat, Barcelona, España Setesca Talent A tiempo completoDescripción del PuestoEmpresa internacional de Gran Consumo busca un CRM Product Owner especializado en B2B para reforzar el equipo de CRM en dependencia del Global CRM Manager.Funciones del PuestoLiderar la estrategia de CRM a nivel B2B, enfocada en aumentar el rendimiento de ventas y tener una estrecha relación con los equipos de ventas y...
-
CRM Product Owner B2B
hace 2 semanas
Hospitalet de Llobregat, Barcelona, España Setesca Talent A tiempo completoDescripción del PuestoEmpresa internacional de Gran Consumo busca un CRM Product Owner especializado en B2B para reforzar el equipo de CRM en dependencia del Global CRM Manager.Funciones del PuestoLiderar la estrategia de CRM a nivel B2B, enfocada en aumentar el rendimiento de ventas y tener una estrecha relación con los equipos de ventas y...
-
CRM Product Owner B2B
hace 2 semanas
Hospitalet de Llobregat, Barcelona, España Setesca Talent A tiempo completoDescripción del PuestoEmpresa internacional de Gran Consumo busca un CRM Product Owner especializado en B2B para reforzar el equipo de CRM en dependencia del Global CRM Manager.Funciones del PuestoLiderar la estrategia de CRM a nivel B2B, enfocada en aumentar el rendimiento de ventas y tener una estrecha relación con los equipos de ventas y...
-
IT Product Owner Ecommerce
hace 4 meses
Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completoWe are looking for an **IT Product Owner eCommerce **to be part of our IT Marketing, Sales and eBusiness Department (MSE). **Position Snapshot** - Location: Nestlé Global Tech Hub in Barcelona, Spain - Type of Contract: Permanent - Stream: IT Marketing, Sales and eBusiness (MSE) - Type of work: Hybrid - Work Language: Fluent Business English **The...
-
Crm (B2B) Product Owner
hace 4 meses
Hospitalet de Llobregat, España Setesca Talent A tiempo completoDescripciónEmpresa internacional de Gran Consumo, busca un CRM PRODUCT OWNER especializado en B2B, cuya principal función será reforzar el equipo de CRM en dependencia del Global CRM Manager, contribuirá potencial el de CRM a nível B2B con el objetivo de transformar la forma en que se relacionan con sus clientes, utilizando la tecnología para mejorar...