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Mixed Methods UX Researcher
hace 5 meses
**THE CHALLENGE**:
Eventbrite serves an incredibly diverse user base across a complex ecosystem of software, hardware, and services. We are building a team of diversely skilled and experienced researchers to inform our strategies and product roadmaps via a broad range of methodological approaches and deep collaborative synthesis.
***THE TEAM**:
Eventbrite’s “small but mighty” Research Team is growing. Having proven our value, we will be adding new team members in the months ahead. We are looking to hire new teammates in multiple locations, at multiple levels in their careers, and with multiple methodological leanings (generative, qual, quant, mixed methods, evaluative, ux, usability, etc.) Collectively, we’ll impact both company-level strategy and feature-level user experience.
**THE TEAM**:
In this role, you will work in varied research studies appropriate to your level and specialization, collaborate with fellow researchers and cross-functional teammates as we synthesize learnings across projects, and collaborate on research ops and infrastructure as we collectively evolve our processes, practices, and tools. Working for a two-sided Marketplace, understanding user motivations that help acquire, activate, and return them to hosting live events, and/or users attending events and how to help them find what they are looking for and connect with likeminded people.
**THE SKILLSET**:
- 5+ years of experience and/or experience in different contexts: product, agency, startup, etc.
- Excellent communication, organization, and collaboration skills
- Excellent written and verbal communication and presentation skills in English
- “Full Stack” Researcher specialized in quantitative methods
- Experienced in fast-paced software product development with very diverse user segments
- Experienced working across a domain and number of squads
- Cares deeply about the craft of research and producing high-quality deliverables
- Cares equally deeply about having both strategic impact and human impact
- Integrity, empathy, adaptability, and tenacity
**BONUS POINTS**:
- Experience with UXR in B2B and/or Marketplaces (software/service mix)
- Active Eventbrite user with a passion for live events
- Multi-lingual / Multi-cultural
- Advanced degree in a social science (economics, sociology, anthropology, etc.)
**ABOUT EVENTBRITE**:
At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.
Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.
Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.
**BENEFITS**:
We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).
**EQUAL OPPORTUNITY**:
If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.
