Change & Communications Senior Coordinator
hace 2 meses
**WHAT YOU'LL DO**:
You will be part of the Program, Change & Marketing Management team.
The individual must have experience and passion to support the design, development and implementation of innovative, creative engagements and communications solutions to keep up employee engagement and morale.
**YOU'RE GOOD AT**:
- Drafting and designing articulate, concise and visual messages to execute said strategy
- Managing relationships with Senior leadership and proactively supporting their individual communications needs
- Helping to translate business rationale (e.g., slides, data from potentially disparate inputs) to a compelling story in various media forms (such as video, reference materials, PPT etc.)
- Fervor for finding new ways of communication and a keen interest in analyzing data to find how to increase engagement with the target audience
- Proven ability to plan, coordinate and manage events such as virtual and in-person townhalls
- Managing vendor relationships
- Knack for influencing beyond authority
- Utilizing and finding various channels to communicate with our target audience
- Measuring the success of campaigns and initiatives
- Basic understanding of people-focused change communications and internal marketing
**Overall**:
- A flexible, adaptive and creative mindset and strong business intuition; able to solve complex problems and identify innovative solutions
- High logical reasoning aptitude
- True collaborator capable of managing more than one stakeholder
- Self-starter who develops understanding of BCG organization, forms a local support network and requires mínimal handholding
- Adopting the end users’ perspectives and bringing that lens to the table
- Adept at working in complex matrix and virtual teams spread-out across time zones
- Learning new skills and capabilities, e.g., products, technology platforms
- Staying abreast with the latest trends in communications and support efforts to identify modern and energizing tools/vehicles to communicate
- Accuracy and strong attention to detail
**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:
- University degree with demonstrated high academic achievement
- 6-8 years of experience in internal communications role
- Excellent verbal and written communication. Fluency in English (writing, reading, speaking)
- Project Management, Change Management or Communications professional certification are a plus
- Experience with knowledge and collaboration tools e.g., Trello, Slack, Office 365 suite including leveraging collaboration tools to gamify user experience are a plus
- Basic knowledge of using video editing software and Adobe Premier Pro is a plus
- Experience in defining, measuring, assessing, and improving KPIs associated with communications
**YOU'LL WORK WITH**:
**ADDITIONAL INFORMATION**:
WKE (Digital Workplace, Knowledge Management & Product Enablement) is a multi-functional team, that delivers and manages innovative and user-centric digital experiences, knowledge content and embedded expert services across BCG. The team is primarily comprised of business strategists, product managers, UX experts, knowledge strategists, data experts, agile & change enablers/communicators and marketers
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