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Technical Account Manager
hace 4 semanas
**What You'll Do**:
As a Technical Solutions Engineer, you will play a critical role in supporting the supply-side operations of the CGRID platform, working closely with new and existing publishers to maximize their performance and effectiveness. Your responsibilities will include optimizing their integrations platform wise, ensuring seamless performance, and resolving any technical challenges that may impact their success on our platform.
You’d act as the technical specialist, collaborating closely with Client Services and Product teams to troubleshoot, escalate and resolve technical issues affecting media trading. This involves maintening and/or creating technical documentation. You’d also stay at the forefront of the adtech industry advancements, integrating these insights into processes, tools, and products to drive efficiency. Your role would bridge technical expertise with client satisfaction, contributing directly to improving platform performance and operational excellence.
- Act as an entry point of tech expertise inside the Yield Operations team
- Work closely with the Client Service & Sales teams acting as a technical expert and operational support
- Keep ownership over the internal tech docs and their updates
- Drive improvements in the area of responsibility: processes, toolset, product, revenue results
- Carry out routine research and data analysis for media trading optimization and troubleshooting purposes
- Monitor media trading and performance metrics according to procedures and reach proactively in order to maintain platform healthiness
- Work closely with the Analytics team in order to put together robust tools & processes for yield optimization
- Watch over the industry tech updates and work closely with the product team in order to improve internal/external product usage experience
- Escalate systematic tech and operational issues in order to improve the efficiency of Yield-Ops and BD teams communication
**Who You Are**:
- Deep understanding of the tech side of the AdTech ecosystem (GAM (Google Ad Manager), HB, SDK, Prebid, TCF2.0, SSP/DSP etc.)
- Attention to details and good problem-solving skills
- Outstanding analytical abilities
- Strong presentation skills
- Proficiency in SQL, experience in log-level data analysis
- Basic coding experience, preferably JavaScript and Python
- Demonstrated communication skills
**Who We Are**:
Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.
At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.
**Why Join Us**:
At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.
