Customer Service Representative
hace 4 meses
**_Role responsibilities _**
**Main Accountabilities**:
EXPORT/IMPORT
- Reception and process of bookings on own vessels and Partner’s vessels.
- Generate Loading/discharging lists, cargo manifests, manifest of special cargo, etc...
- Check loading / discharging lists received from Terminals or Third-Party Agents and inform Customers accordingly
- Full knowledge and usage of systems
- Assist Line Managers, Planners and any other party involved when required.
- Ensure that Customer Service is correctly performed, with quick and appropriate responses to Customer’s requirements
**Key performance Indicators:
- Detailed, meticulous and strong problem solving skills.
- High level of accuracy. Organized and efficient
- Good communication skills and strong interpersonal skills
- Team player, proactive and positive attitude.
- Fluent in English
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