Client Account Director
hace 6 meses
**Everseen**
**A global leader in Edge Computer Vision AI and hyper-automation solutions.**
The Client Account Director will drive delivery of new business to new Clients and incremental business to existing clients, through the delivery of high-level enterprise selling processes and high-quality service levels. You will support and most importantly ensure that large retail end customers see value from retaining Everseen as a service provider.
**What you’ll do**:
- The Client Account Director will work closely with the VP Sales EMEA to identify target retailers for new business, drive incremental revenue from existing clients and then generate sales of Everseen’s visual AI platform for loss prevention.
- You will set and manage the expectations of the Client with regards to B2B requirements, service level KPIs and be the main contact for the client through the entire life cycle; contact, contract, cash and renewal.
- You will build and develop a strong partner eco system in the territory to co-sell together to ensure strong revenue generation and optimize the sales cycle.
- You will work closely with the Everseen’s Onboarding team to ensure that project and system installation rollouts are professionally managed and converted into revenue as per forecast.
- You will forecast and track key account and revenue forecast metrics.
**Reporting To**:
- You will be reporting to Everseen’s VP of Sales (EMEA).
**Collaborating With**:
- Your clients single point of contact.
- Everseen’s Operations department.
- Everseen’s Revenue team.
**Profile and Skills**:
- You have 5+ years experience in a sales account management role focused on selling enterprise SaaS solutions to major retailers across EMEA.
- You have demonstrated success in leading retail client accounts in the EMEA market.
- You can comprehensively understand clients needs, requirements and can sell based on business outcome.
- You possess an excellent knowledge of AI and Computer vision and its use in retail.
- You have extensive experience with a consultative selling approach. You are goal oriented and like to exceed ambitious targets.
- You have excellent communication skills and you have a proven track record of building key successful relationships externally with clients and partners and internally with teams.
- You detect, understand and compile detailed information on client organizations, key decision makers and influencers.
- You are comfortable with presenting and pitching to C-Suite clients.
- You are a passionate advocate for determining and delivering solutions with a high level of customer satisfaction, focusing on customer experience as a top priority.
- You have excellent time management and negotiation skills.
- You are fluent in English and advanced in French.
- There will be some travel with this role.
**About Everseen**
Everseen operates in over half of the world’s top 15 retailers to mitigate and reduce shrink, streamline operations, and help deliver a better customer experience.
From store to warehouse, and checkout to shelf, the company tackles the $112 billion global annual retail shrink, pinpointing processes that need immediate attention and instructing on the next best action to take, enabling businesses to see and solve any retail challenge.
This allows retailers to reinvent business processes that increase revenue, reduce cost and mitigate risk while improving experiences for customers, employees and vendors alike.
At self-checkouts, Evercheck uses a unique nudge approach, with a response time of 300 milliseconds or less, enabling shoppers to self-correct mistakes that lead to shrink in certain settings and reducing the need for staff intervention and potential for conflict.
We have over 1000 employees globally, with European HQ in Ireland, US HQ in Miami, R&D hubs in Romania, Serbia, Australia, Croatia, India and Spain.
**Our Commitment**
Everseen is committed to creating an environment where everyone can succeed. Our employees should feel a sense of belonging, have an opportunity to grow their careers, and feel free to be their most authentic selves. Everseen takes great pride in the diversity of its global workforce, and insists upon a safe, inclusive workplace where our differences are our collective strength. We treat each other with dignity, and respect, and require all employees, officers, and directors to seek to understand the importance and value to Everseen of diversity, and inclusion.
Everseen is committed to creating a safe environment for all employees and has a zero tolerance policy for bias and discrimination of any kind. Our work environment is one without offensive, hostile, or intimidating conduct, whether verbal, written or physical, in nature. Everseen will not tolerate prejudice or discrimination of any kind including without limitation, where based on aspects such as, race, colour, sex, gender, religion, age, family status, disability of any kind, sexual orientation.
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