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Learning & Development Trainer , Fulfillment Center
hace 1 mes
**Basic Qualifications**:
- Diploma de bachillerato o equivalente
- Experiência en formación de personas y grupos
- Persona orientada al detalle
- Habilidades fuertes en informáticas y competencia en el paquete de Microsoft Office (Excel, Word, Power Point)
En Amazon creemos que cada día es un Day1. Un día para iniciarse, aprender nuevos conocimientos y afrontar nuevos retos. Como diría nuestro creador "En Amazon hemos tenido tres grandes ideas con las que nos hemos aferrado durante años, y son la razón por la que tenemos éxito: Poner al cliente primero. Inventar. Y ser pacientes".
Nos esforzamos para ser la empresa más centrada en el cliente del mundo. Para nosotros es imperativo comprender primero las necesidades y diseñar planes de acción que aporten valor a nuestros clientes. Para seguir así, necesitamos personas con gran talento, brillantes y motivadas.
Como Trainer serás responsable de la planificación, gestión y ejecución de las formaciones de nuestro centro de VLC1. Desde preparar el Onboarding de nuevos empleados hasta garantizar que los Asociados tengan las habilidades adecuadas para llevar a cabo su trabajo diario. El rol de Trainer es un rol emocionante y dinámico, en el que podrás trabajar en colaboración directa con Asociados/as y los Equipos de Operaciones en todos los procesos. Con tu ayuda pretendemos que Amazon siga permitiendo a las personas a descubrir todo su talento y hacerlo brillar. Esta es tu oportunidad de seguir haciendo historia
**Nuestra misión general es simple**: queremos que Amazon sea el lugar donde nuestros clientes puedan encontrar, descubrir y comprar cualquier cosa en línea. Nuestros Fulfillment Centers son el corazón de las operaciones donde gestionamos los pedidos de nuestros clientes utilizando flujos de trabajo líderes en la industria. ¿Quieres se parte de este Day1?
Key job responsibilities
- Supervisar a los Instructores y Peer Trainers y brindar retroalimentación sobre su capacitación y el desempeño de los grupos de nuevos empleados.
- Formar y entrenar a los Instructores de acuerdo con el estándar europeo.
- Asegurarse de que los registros de capacitación se mantengan actualizados.
- Usar y analizar datos diariamente para mejorar la experiência de aprendizaje.
- Asegurarse de que se completen todas las pruebas/auditorías y se realice un seguimiento de las respuestas.
- Organizar y monitorear el entrenamiento cruzado para que las operaciones satisfagan las necesidades de habilidades para la actividad pico.
- Apoyar las operaciones con la entrega de capacitaciones para roles críticos.
- Mejorar los procesos de recopilación de comentarios y análisis de datos.
- Apoyar la contratación de Instructores y Peer Trainers.
Onda, CS, ESP
**Preferred Qualifications**:
- Inglés escrito y hablado
- Habilidades analíticas demostradas, capacidad para resolver problemas y establecer prioridades con poca orientación
- Gestión eficaz del tiempo y trabajo en equipo - Experiência en una función relacionada con la orientación profesional, mentoring o la enseñanza
- Experiência relevante en la gestión simultánea de múltiples áreas prioritarias
