Account Manager

hace 7 meses

Malaga, España Webhelp A tiempo completo

**Location**
- Málaga, Spain**Language**
- Dutch***

**Description**:
Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a** Dutch-speaking Account Manager **to join one of our exciting projects.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits**:

- Full time 39 hours/week contract: Monday - Friday 9:00-18:00**
- Salary 21 000 euros gross/year + up to 7000 euros gross/year in bonus
- Great office location in **Malaga**:

- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses

**What you’ll experience with us**

**As an Account Manager in our team, you will**:

- Manage partner forecasting/partners performance by tracking tools
- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate
- Understand partner market and competition and evaluate reseller interest
- Create partner loyalty and drive partner competencies and certification in BU products
- Ensure partners are taking advantage of promotions, events & programs
- Communicate events, webinars and webcast information and ease registration
- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods
- Detect and provide transparency of qualified opportunities and take actions to close them with partner & support partners to close big deals when necessary
- May have deal pricing delegation rights and be expected to demonstrate required skills to utilize effectively
- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer/partner satisfaction
- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI
- Hunt & Recruit new partners when relevant to BU requirements
- May attend country partner events for meeting key partners

**We’ll be a great match if you**:

- Are native or proficient in Dutch and advanced in English, French is a plus
- Have two years of related technical sales experience preferred
- Are familiar with channel programs
- Have excellent negotiation management and strong communication skills (verbal & written) including excellent telephone and presentation skills
- Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritize
- Can demonstrate innovation and good judgment/problem-solving skills when making decisions
- Can establish an individual course of action to accomplish goals while using appropriate

**It would be a plus if you**:

- Have experience in working in Channel environment, knowledge of partners and distributors is a plus

If this sounds like you, join us

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-opportunity employer

**RRQ23-007548-1-NETHERLANDS

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