Customer Success Agent
hace 7 meses
**Your mission**:
You will work closely with your sales colleagues to realise new commercial opportunities. You will collaborate with our clients to successfully integrate our service into their products and services. You will develop and nurture long-term relationships with our business partners and clients. You will track and assess the health of client relationships and develop and execute plans to help grow our commercial relationships and improve service performance.
- Develop and manage client portfolios.
- Help develop a detailed implementation plan at the start of every new commercial relationship.
- Work closely with the product and IT teams to deliver client and user feedback, optimize user uptake of the service and constructively respond to any feedback.
- Supporting our customers through various communication channels.
- Working to targets and helping to reduce churn
**Education&Knowledge**
- Degree
**Languages**
- English: C1 or bilingual
- Spanish
**Your profile**:
**About us**:
Social Influence is changing the world, join one of the fastest growing social media startups in the industry, a unique approach to influencer marketing.
Le Guide Noir is the world’s most complete and advanced suite of tools in the market. We provide a platform (SaaS) where our clients can control, analyse and magnify their digital presence, getting a grasp of their industry’s online strategies.
Nowadays, Influencer Marketing is the most powerful mechanism when advertising a product and the companies are obtaining a revenue of 300% in visibility. For this reason, Le Guide Noir is in the lead of this trend, and we are creating marketing campaigns with Influencers.
Get to know us:
About Le Guide Noir
About Influencer Marketing
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