Service Office Agent

hace 3 semanas


Barcelona, España Werfen A tiempo completo

**Job Overview**:

- Post Date
- June 28, 2023
- Number
- WEBWW-2023-000047
- Job Function
- Technical Service & Support
- Location
- Barcelona
- Country
- Spain

**About the Position**:
**Job Summary**

Administrative support work for Service & Support and Systems Implementation. Support work for field technical and specialist groups in Spain Portugal.

**Key Accountabilities**
- Establishment of stock levels of materials (parts) centralized and security according to technical specialists.
- Communicate with purchase planners to unlock the security inventory in pending repair notification materials..
- Maintenance of the equipment park, additions and modifications, new representations, obsolescence, etc.
- Purchase Requisition, purchases of non-stock and office material ( componenents and materials for integral use by technical staff ). Contracting of -service and follow-up of invoices of all Purchase Orders.
- Recepcion and management of incidents related to service,process and task and management module.
- Request for the collection and/or replacement of equipment derived from the intervention of the technical service.
- Submit repair quotes and claim customer responses. Creation of parts supply orders.
- Customer Service management in requirements requested to service.
- Support to internal and external clients in all related service.

**Networking/Key relationships**

This position requires frequent treatment and collaboration with different departments of the company such as:

- Customer Service
- HelpLine
- Quality and Regularory Affairs
- Contracting
- Financial
- Supply Chain
- BU

**Minimum Knowledge & Experience required for the position**:

- Value experience in the health sector.
- Value experience in management
- Higher educatión
- Higher business administration or similar
- MS Oficce 365
- SAP environment
- Fluent language: Spanish, English, Catalan
- Portuguese Knowledge.

**Skills & Capabilities**:

- Ability to communicate in english
- Flexibility and ability to adapt an environment in continuous change

in the company itself, as well as that produced by the represented

companies that are marketed.
- Teamwork
- Colaboration
- Knowlage of SAP and MS Office
- Commitment whit the company
- Sense of responsibility


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