Coordinator, Student Experience

hace 5 meses


Madrid, España IE University A tiempo completo

Overview:
**Student Experience Coordinator**

Are you interested in joining a dynamic team of professionals who are revolutionizing the way that we learn? IE University Student Experience department is looking for Coordinator to join its team

Student Experience is a transversal unit with the aim of boosting students’ sense of belonging and enhancing IE University’s student centric culture.

We are looking for a person to join a full-time position.

**Responsibilities**:
**Your role as a Coordinator **will involve**:

- Reporting to the Global Head of Student Experience.
- Create and present monthly metric reports related to student engagement and targeted areas for growth.
- Work with technology teams to ensure seamless experience for the team and students with the IE Connects platform.
- Co-leadership, event planning, and project ownership of the undergraduate Mentorship Society.
- Ensuring the Student Experience strategies are aligned with the larger goals and outcomes.
- Student Journey mapping to identify gaps in the overall Student Experience across all touchpoints.
- Engagement with students on all campuses to understand and live the “Student Experience”.
- Regular communication with internal stakeholders (Academics, Facilities, Maintenance, Admissions) to bridge gaps and identify opportunities for growth in the overall student journey.
- Design surveys to collect data on student opinions and analyze areas for improvement.
- Active presence on campus(es) during community wide events and gatherings.

Qualifications:
**To thrive in this role, you should **possess** the following qualifications**:

- Bilingual in English and Spanish (written and oral).
- Bachelor’s Degree or equivalent work experience with analytics.
- Minimum 1-3 years of experience.
- Team player with solution-oriented attitude.
- Data management and analytics.
- Excellent written and verbal communication skills.
- Speed and flexibility to work under ever-changing deadlines and environments.
- Permission to work in EU.
- Ability to travel 1x week to Segovia campus.
- Flexible schedule.
- International profile with experience working with other cultures.

It’s time to bring your best and make your mark. Now the choice is yours



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