Workforce System Lead
hace 2 semanas
**Omega CRM Consulting is looking for a Workforce System Lead that would like to collaborate with one of the top 15 global pharmaceutical companies.**:
System Compliance tasks include, but are not limited to:
- Compliance documentation Coordinating and scheduling backup/recovery & Performing Disaster
- Recovery Testing Service Level Agreement monitoring, Access & identity management Coordinating (but not performing) server and database patches
- Audit trail monitoring
- Small enhancements/configuration changes to software Coordinate with multiple areas of the business and IT (Functional Areas & Infrastructure)
- Incident & Problem Management Service Request
- Management & Change Management
- Working with IT Infrastructure to remediate replace migrate or decommission legacy systems or infrastructure items
**Requirements**:
- Minimum Bachelor's degree in Computer Science, Computer Engineering, or Electrical Engineering required.
- Strong written and communication skills in English required
- ITIL Version 3/4 certification preferred.
- Must have a solid understanding of HR and IT with demonstrable knowledge of HR Time Management processes.
- Strong interpersonal skills in the following areas: written and verbal communication, platform delivery, team building facilitation, influence and networking.
- Proven ability to make effective, timely decisions and experienced in conflict resolution/intervention.
- Conceptual skills: business insight, analytical and problem-solving skills, as well as the ability to balance the big picture with attention to details.
Experience
- Minimum 4 years of HR IT experience (preferably in a high technology or pharmaceutical environment)
- Minimum 3 years working experience in a cross-cultural environment, preferable with a global reach.
- Prefered to have experience working with Time Management systems like Workforce Software Time Management.
- If not in Kronos or any other major Time Management system.
- Must have a record of accomplishment in implementing technologies and realizing business benefit in a Global/Regional environment (including different cultures).
WHAT DO WE OFFER
- Permanent contract.
- Flexible Schedule. We make it easy. Balance your professional and personal life.
- Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
- Home Office.
- Flexible retribution (public transport ticket, Ticket restaurant,).
- Health insurance.
- OMEGA in action. Our commitment to a better society is not just an intention.
About us
We are a digital global company whose mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 450 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow
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En remoto, España Omega CRM A tiempo completoOmega CRM Consulting is looking for a Workforce System Lead that would like to collaborate with one of the top 15 global pharmaceutical companies:System Compliance tasks include, but are not limited to:Compliance documentation Coordinating and scheduling backup/recovery & Performing Disaster Recovery Testing Service Level Agreement monitoring, Access &...
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