Global Head of CRM

hace 6 meses

Tordera Barcelona provincia, España Massimo Dutti A tiempo completo

In Massimo Dutti, we are looking for a **Global Head of CRM & Loyalty** to join our Marketing department, in our Headquarters in Tordera, Barcelona, Spain.

The **Global Head of CRM & Loyalty** is responsible for leading the strategy, development, implementation, and optimization of the company's global Customer Relationship Management (CRM) strategy. The Director will be responsible for developing the best practices, system requirements, and project plans to ensure successful implementation and best-in-class CRM operations.

**Your main functions would be**:

- Develop and implement global CRM strategy to drive customer engagement, loyalty, and conversion.
- Manage and optimize campaigns and programs to ensure they are tailored to the customer experience.
- Create and deploy segmentation models to increase personalization of campaigns.
- Develop a comprehensive understanding of customer behavior to inform customer-centric strategies.
- Ensure customer data is accurately captured and stored for use in campaigns and other initiatives.
- Lead the design and implementation of customer lifecycle programs.
- Collaborate with cross-functional teams to ensure customer data is used to optimize customer experience.
- Manage the budget for CRM initiatives.
- Monitor and analyze key performance metrics to ensure success of initiatives.
- Stay current on industry trends and best practices.

**How do we imagine you?**
- Bachelor’s degree in marketing or related field.
- Minimum of 5 years of experience in a CRM leadership role.
- Experience in fashion or retail industry preferred.
- Demonstrated experience leading successful CRM initiatives.
- Strong knowledge of CRM platforms and systems.
- Excellent project management, organizational, and problem-solving skills.
- Excellent communication and interpersonal skills.
- Strong analytical and data-driven mindset.

**Our Benefits**
- You will be able to eat at our company-subsidized canteen service.
- A company-paid bus service departing from different pickup points all around Barcelona, Mataró and Vallés for your daily commute to the office.
- By being part of the Inditex group, you will be able to buy in all our brands, with a 25% discount/reduction on the retail price.
- _ InLife_, an employee-only club which bring products and services closer to our offices (pharmacy, courier, etc.).
- You can enjoy our gym facilities, as well as participating in yoga and cardio classes.
- Massimo Dutti is a company committed to equal opportunities._

  • Global Head of CRM Lifecycles

    hace 2 semanas

    Barcelona, España Michael Page A tiempo completo

    ¿Dónde vas a trabajar?As a new role within the Global CRM function, the Head of CRM Lifecycles will be the owner of our global CRM Lifecycle Roadmap across all our growth pillars within the group; Michael Page, Page Personnel, Page Executive and Strategic Customer Solutions.Its primary mission is to create personalised automations that effectively target...

  • Head Of Applications Crm

    hace 7 días

    Barcelona, España Arxada Ag A tiempo completo

    .Head of Applications CRM & PLMArxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. We aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while working...

  • Head Of Applications Crm

    hace 1 semana

    Barcelona, España Arxada Ag A tiempo completo

    .Head of Applications CRM & PLM Arxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. We aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while working...

  • Head Of Applications Crm

    hace 1 semana

    Barcelona, España Arxada Ag A tiempo completo

    .Head of Applications CRM & PLM Arxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. We aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while working...

  • Head Of Applications Crm

    hace 1 semana

    Barcelona, España Arxada Ag A tiempo completo

    Head of Applications CRM & PLMArxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. We aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while working to...

  • Head Of Applications Crm

    hace 1 semana

    Barcelona, España Arxada Ag A tiempo completo

    Head of Applications CRM & PLM Arxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. We aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while working...

  • Head of Applications CRM

    hace 2 días

    Barcelona, España Arxada AG A tiempo completo

    Head of Applications CRM & PLMArxada is a global specialty chemicals business that’s committed to solving the world’s toughest preservation challenges through better science. We aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while...

  • Head of Applications CRM

    hace 2 semanas

    Barcelona, España Arxada AG A tiempo completo

    Head of Applications CRM & PLM Arxada is a global specialty chemicals business that’s committed to solving the world’s toughest preservation challenges through better science. We aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while...

  • Head Of Crm

    hace 3 meses

    Barcelona, España Payretailers Arg S.R.L. A tiempo completo

    At PayRetailers, we are committed to providing cutting-edge solutions that empower businesses to succeed in Latin America and Africa.Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued.Get ready to embark on an exciting journey with us, as we strive to make a meaningful impact on...

  • Global CRM Manager

    hace 1 mes

    Barcelona, Barcelona, España Printful, Inc. A tiempo completo

    At Printful, Inc., we're looking for a skilled Global CRM Manager to join our Marketing Department. This role will report directly to the Global Head of Marketing and be responsible for managing the marketing to our existing customer base across all channels and segments. We value continuous learning, uphold a high work ethic, and have fun along the way.Key...

  • Director Of Global Crm

    hace 3 semanas

    Barcelona, España Hewlett-Packard A tiempo completo

    Director of Global CRMDescription -SummaryThe Director of Global CRM is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. The Director of CRM oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and platforms....

  • Head of Human Resources

    hace 1 mes

    Barcelona, Barcelona, España Centre De Recerca Matemàtica (Crm) A tiempo completo

    Job Title: Head of Human ResourcesAbout the Role:Centre De Recerca Matemàtica (Crm) is seeking a highly skilled and experienced Head of Human Resources to join our team. As a key member of our management team, you will be responsible for developing and implementing HR policies aligned with our research center's goals and labor law.Key Responsibilities:•...

  • Head Of Hr

    hace 1 mes

    Barcelona, España Centre De Recerca Matemàtica (Crm) A tiempo completo

    .Head of HR (REF. 2024-015-P0002)The CRM (www.Crm.Cat) is an independent research centre in the CERCA network since 2008, with the purpose of promoting both advanced training and research in all areas of mathematics, in collaboration with universities and other research institutions in Catalonia. CRM's mission includes transferring knowledge based on the...

  • Head Of Hr

    hace 1 mes

    Barcelona, España Centre De Recerca Matemàtica (Crm) A tiempo completo

    .Head of HR (REF. 2024-015-P0002)The CRM (www.Crm.Cat) is an independent research centre in the CERCA network since 2008, with the purpose of promoting both advanced training and research in all areas of mathematics, in collaboration with universities and other research institutions in Catalonia. CRM's mission includes transferring knowledge based on the...

  • Head Of Hr

    hace 3 semanas

    Barcelona, España Centre De Recerca Matemàtica (Crm) A tiempo completo

    .Head of HR (REF. 2024-015-P0002) The CRM ( is an independent research centre in the CERCA network since 2008, with the purpose of promoting both advanced training and research in all areas of mathematics, in collaboration with universities and other research institutions in Catalonia. CRM's mission includes transferring knowledge based on the centre's...

  • Global Crm Manager

    hace 4 semanas

    Barcelona, España Printful, Inc. A tiempo completo

    .Printful is an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We empower thousands of businesses—from iconic brands like Coca-Cola and MTV to small business owners working out of their living rooms.Our team is at the heart of our success. You'll be part of a culture where everyone is respected,...

  • Head Of Growth

    hace 4 semanas

    Barcelona, España Omega Crm A tiempo completo

    Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Head of Growth to drive and consolidate our business growth.With direct reporting to our CEO,...

  • Head Of Global Sales

    hace 2 meses

    Barcelona, España Qonto A tiempo completo

    Head Of Global SalesEmpresa: QontoTipo de empleo: Tiempo completoBarcelona, CataloniaNúmero de solicitantes: 000+Solicite yaDescripción del trabajo - Head Of Global SalesOur mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks...

  • Head Of Global Service Delivery

    hace 3 semanas

    Barcelona, España Cataloxy A tiempo completo

    Publicada: 16.10.2024. Actual hasta: 15.11.2024 Ofertas de empleo Head of Global Service Delivery Head of Global Service Delivery, Barcelona Salario: a convenir Barcelona Summary information Puesto: Head of Global Service Delivery Publicada: 16.10.2024. Actual hasta: 15.11.2024 Área: Staffing/Agencias de Empleo Jornada laboral: completa Sexo: indiferente...

  • Global Crm Manager

    hace 1 mes

    Barcelona, España Printful, Inc. A tiempo completo

    .Printful is an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We empower thousands of businesses—from iconic brands like Coca-Cola and MTV to small business owners working out of their living rooms.Our team is at the heart of our success. You'll be part of a culture where everyone is respected,...