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Field Service Technician
hace 6 días
**Field Service Technician**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
In this position, you will provide technical support for ABB Customer Service in Robotitcs in Sant Quirze del Vallés, Barcelona, delivering superior, professional service, remotely or on-site. Your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to actively identify and develop new business opportunities.
**This position reports to**:
Service Team Leader
**Your responsibilities**:
- Providing remote or on-site technical support for customers
- Exceeding customer expectations by appreciating and anticipating current and potential needs
- Troubleshooting potential equipment failures and proactively taking measures to offset/prevent and inform internal partners
- Coordinating logistics of resources and spare parts for all site Service jobs
- Suggesting product and process improvements within the business to enhance operations and customer service
**Your background**:
- 3-5 years of experience in maintenance task, commissioning and programing task
- Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of Arc Welding and Spot Welding knowledge
- Knowledge of SAP, Office, Salesforce
- Ability to travel to Spain and Europe basically.
- PLC Knowledge
- A collaborative, solution-focused approach and strong written and spoken communication skills
- A vocational training in Electrical or electronic.
- Works 24/7 with the team
- First certificate English or higher
- Current driver license and car available valid in Spain
**Benefits**:
- Canteen
- Flexible work practices
- Company mobile phone
- Wellbeing program
- Employee Share Acquisition Plan
**More about us**:
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