Pool Manager

As a Pool Manager at La Residencia, a Belmond Hotel you are part of a team that shapes the culinary experience of our guests. In this role, you will master the art of delivering exceptional service and gastronomic and beverage experience. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

**Primary Responsibilities Include**:

- Direct and supervise your operational human team and environment, control and maximize sales while minimizing costs, monitor and maximize the products that make up your offer, materials, and operational areas, billing and cost control of the department, as well as staying up-to-date with new trends in food restoration in a changing market.
- Foster, comply with, and enforce service standards, brand “manifestos”, company policies, hygiene regulations, service system, and goals set by the company or its superior in the assigned department.
- Responsibility over a team of 5-6 people.

**Requirements**:
**What You Bring**:

- Experience providing exceptional customer service, handling food and beverages, and working a fast-paced environment.
- Provide the best experience and full satisfaction to our customers in general, anticipating their needs and responding effectively and appropriately to their concerns or requests, guaranteeing professional quality service.
- Strong communications skills to interact with guests, take orders accurately and communication with the kitchen and other staff members.
- Maximize the resources provided by the company to achieve maximum performance and product lifespan.

**Benefits**:
**What We Offer**:
At La Residencia we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

- Competitive salaries and health insurance plans.
- Complimentary meals during shifts.
- Uniforms with complimentary laundry services.
- Exclusive in-house Learning & Development Program.
- Wellness programs.

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

About Us
La Residencia, a Belmond Hotel, is a culture-filled oasis in Mallorca’s charming artist enclave of Deià, perched between the UNESCO World Heritage Tramuntana Mountains and the Mediterranean. Individual rooms and suites are arranged across several honey-coloured buildings. Art classes, donkey treks and a celebrated spa are among the tranquil pleasures on offer.
With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

The Belmond & LVMH Family

La Residencia is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.