Technical Support Engineer

hace 2 semanas


En remoto, España iMinTech A tiempo completo

Main Duties and Responsibilities:
Pre-Sales
- Conduct quality product training and technical guidance to customer to resolve technical problems
- Build quality relationship with customers and managers
- Provide in house technical support to sales staff
- Leading the design of the program for the customer
- Constantly collect and feedback on customers and market’s demand toward company’s productsAfter-Sales
- After-sales technical support (training, maintenance, hands-on repair, remote support)
- Feedback product related issues to research and development personnel for improvement
- Summarize issues and organize them into technical questions on reporting
- Develop and produce quality guidelines materials as per customer requirement

Non-technical requirements:

- Good written and spoken communication skills
- Support focus mind, capable to solve / simplify customer challenges
- Willing to learn and patience when dealing with tight timelines
- Good analytic thinking and ability of solving the technical problems
- Be friendly, energetic, passionate independently

Job requirement:

- Technical competency in android POS or any relevant experience will be bonus
- Must have IT knowledge and hand-on person



  • En remoto, España Aveva A tiempo completo

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...


  • En remoto, España iMinTech A tiempo completo

    **Main Duties and Responsibilities**: - Pre-Sales - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers...


  • En remoto, España Seqera A tiempo completo

    **Seqera exists to make complex scientific data analysis accessible at any scale. Empowering scientists with modern software engineering for data analysis** We provide software for scientists solving today's most complex and important challenges from pioneering innovative therapeutics to unveiling the secrets of our universe. The journey began a decade ago...

  • Technical Support

    hace 4 semanas


    En remoto, España IQVIA A tiempo completo

    **Join us on our exciting journey!** We are looking for a Technical Support Analyst Polish speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope...


  • En remoto, España IQVIA A tiempo completo

    **Join us on our exciting journey!**: We are looking for a Technical Support Analyst Italian speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further...


  • En remoto, España IQVIA A tiempo completo

    **Join us on our exciting journey!**: We are looking for a Technical Support Analyst, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope includes...


  • En remoto, España PVcase, UAB A tiempo completo

    **About the role**: A technical support engineer is expected to help customers get the most out of the software by educating them and troubleshooting projects, including onboarding new users and helping them find all the resources we provide. They would also be contributing to the creation of self-serve educational resources. When troubleshooting, they are...


  • En remoto, España Sartorius A tiempo completo

    We are currently looking for Field Service Engineer (F/M). The Field Service Engineer will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. We are currently looking for Field Service Engineer (F/M). The...


  • En remoto, España WatchGuard Technologies, Inc. A tiempo completo

    **About the Position** The Strategic Accounts Sales Engineer reports to the VP of Global Sales Engineering and supports the Strategic Accounts team in Europe. The Strategic Accounts Sales Engineer is the ultimate authority understanding the customer security needs and how WatchGuard portfolio addresses them. The main product areas of focus are End Point...

  • Pre Sales Engineer

    hace 4 semanas


    En remoto, España DeNexus A tiempo completo

    Pre Sales Engineer Location Madrid (other locations in Spanish territory can be evaluated) Working conditions Remote **Position Summary/Objective** DeNexus is solving actionable cyber-risk management with our DeRISK Software as a Service (SaaS) offering to enhance the decision making of industrial operation risk owners. Our Sales and Customer Success...

  • Support Engineer

    hace 2 días


    En remoto, España Grafana Labs A tiempo completo

    Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer...

  • IT Support Engineer M365

    hace 4 semanas


    En remoto, España ITCE A tiempo completo

    Looking for challenging IT projects? Eager to build state-of-the-art cloud solutions? Need a truly motivating and stable work environment? ITCE will provide you with the tools and support you need to achieve these professional goals. Together with your colleagues, you will support our customers and help the team grow in experience, knowledge and...

  • Civil Engineer

    hace 7 días


    En remoto, España Loyda Blanco A tiempo completo

    **Description** Functions: - Calculation of structures in civil works. - Preparation of reports and technical documentation. - Calculation of foundations and metal and concrete structures. - Support tasks and management of the different projects; such as the control of hours and resources, economic control, document management, etc. - Assistance with...

  • IT Support Engineer

    hace 4 semanas


    En remoto, España jemix GmbH A tiempo completo

    **IT support engineer ( English - B2)** - Palma De Mallorca, Islas Baleares/Illes Balears (España) - Presencial - Salario: Según experiência - Experiência mínima: 1 año - Tipo de contrato: indefinido, jornada completa As part of #teamjemix, you will provide our customers with professional IT solutions in day-to-day business and be the contact person...

  • Data Engineer

    hace 4 semanas


    En remoto, España IQVIA A tiempo completo

    **Data Engineer** **Flexible location: Spain, Portugal, Slovakia, Romania, Bulgaria (fully remote)** **Overview**: We’re looking for a Data Engineer to help us designing and building systems for collecting, storing, and analyzing data at scale, enabling our Data Scientists/Analysts/BI teams to automate and scale data analytics processes and solve data...

  • User Support Tier 1

    hace 7 días


    En remoto, España SMX USA A tiempo completo

    **User Support Tier1** - Manage support and incidences. - Investigate possible incidences to typify them. - Follow up incidences with technical team. - Upload files. - Amend/Update records. - Proactively propose improvement/enhancement to the tool to avoid problems or reduce the amount of time for manual processes. - Participate with Functional team to...


  • En remoto, España Foundever España A tiempo completo

    We are looking for a Technical Customer Support Representative Renewable Energy to provide high-level customer support for our client, who is a leading global specialist in systems and solutions for photovoltaic technology and renewable energy. Tasks In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a...

  • IT Technical Support

    hace 4 semanas


    En remoto, España Blu Selection A tiempo completo

    Heb jij een positieve instelling met een doorzetter mentaliteit? Wil je meer weten over klanttevredenheid in IT? Wil je deel uitmaken van een wereldwijd bloeiend IT-bedrijf? Mooi, dan is dit misschien wel jouw volgende uitdaging! Taken Jouw verantwoordelijkheden en impact als IT Technical Support Agent zijn: - Het oplossen van alle IT-gerelateerde...

  • Cloud Engineer

    hace 2 semanas


    En remoto, España Paymentology A tiempo completo

    As a Cloud Infrastructure Engineer at Paymentology, you'll be working closely with the entire technical team to build enterprise-level, highly scalable, highly secure financial processing systems that power tens of millions of transactions and tie them to web, mobile and API interfaces that make it easy for people to issue, redeem and reconcile prepaid cards...

  • Cloud Engineer

    hace 1 mes


    En remoto, España Paymentology A tiempo completo

    As a Cloud Infrastructure Engineer at Paymentology, you'll be working closely with the entire technical team to build enterprise-level, highly scalable, highly secure financial processing systems that power tens of millions of transactions and tie them to web, mobile and API interfaces that make it easy for people to issue, redeem and reconcile prepaid cards...