Lead Monitoring Engineer

hace 3 semanas


En remoto, España White Hat Gaming A tiempo completo

**About White Hat Gaming**

Founded in 2012, White Hat Gaming (WHG) is an online casino technology and services company with offices in Malta, London, Gibraltar, Chicago, and Cape Town. With a global team of over 600 specialists, we provide market-leading content, including Kambi Sportsbook and over 100 leading games providers.

We promote and foster a highly collaborative environment, offering complete flexibility and autonomy to our staff. As we grow rapidly, we continue to maintain a start-up atmosphere where we help each other and take a holistic approach to our day-to-day responsibilities.

**In Summary**:
We are looking for a Lead Monitoring Engineer to work with our SRE and Development teams. The role involves reviewing and optimising our monitoring and tooling to improve how we work and increase availability by proactively finding trends.

**The job**:

- Work with other teams to ensure that the tooling and processes around monitoring are fit for purpose
- Coach team members on how to effectively monitor services, systems and even business metrics
- Facilitate communication and effective collaboration
- Help with the standardisation and automation of monitoring across multiple environments
- Regularly review costs to ensure that we are not over-spending
- Help build a productive environment where team members ‘own’ their product end to end

**What you already have**:

- In-depth knowledge of monitoring tools. DataDog runs all of our monitoring.
- Skills working with both the cloud and physical datacentres.
- Experience working with tools to help set up and manage on-call rotations. We use OpsGenie.
- Knowledge on how to integrate different agents and monitoring libraries for improved visibility.
- Understanding of metrics, logs and how to cross-relate them.
- Excellent communication and leadership skills.
- Problem-solving and conflict-resolution ability.
- Outstanding organizational skills.
- Experience in an agile environment.

**How we approach things**:

- Medium sized company with a start-up culture and a can-do ethos.
- We focus on getting stuff done, not on process or management hierarchy.
- Working remotely but communicating regularly.
- Open-door policy across all levels and departments.
- Inclusive environment with staff from all around the world.

**What we offer**:

- A fully remote and flexible working schedule.
- Training on the job.
- Opportunity to progress within the company, not limited to one department or team.
- Hardware allowance to make sure you have all the right tools to get the job done.
- 25 days holidays + bank holidays in your respective country.

**Job Types**: Full-time, Contract

Work Location: Remote



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