Technology Mechanic

hace 2 meses

Málaga Málaga provincia, España Caterpillar A tiempo completo

**Career Area**:
Product Support

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Technology Mechanic**

**Position**
The Technology Mechanic is a pivotal role within our organization, responsible for spearheading new technology initiatives and showcasing our cutting-edge solutions to customers at MDLC.

As a Technology Mechanic you will provide first-line support, coordinates services, resolve problems, and make recommendations on selected products and services. You will be responsible for equipping the Malaga Demonstration and Learning Center (MDLC) fleet with the latest Caterpillar technologies, ensuring technologies are updated and maintained in perfect working condition for events and training programs. Additionally, you will handle customer service inquiries, analyze technical data, and monitor the health status of key products to determine necessary actions.

**What you will do**:

- **Stay Ahead of Industry Trends**: Continuously monitor and analyze technology trends and advancements at Caterpillar to keep our technology offerings at the forefront of the market.
- **Collaborate with Cross-Functional Teams**: Work closely with engineering, product development, and industry teams to ensure seamless integration and delivery of technology solutions.
- **Lead Technology Initiatives**:Drive the development and implementation of new technology projects at MDLC, ensuring alignment with the enterprise's strategic goals.
- **Equip the MDLC Fleet**: Ensure the MDLC fleet is equipped with the latest Caterpillar technologies, maintaining them in perfect condition for events and training programs.
- **Assembly and Disassembly of Equipment**: Perform complex assembly and disassembly of construction equipment, following engineering drawings, schematics, service manuals, and work orders.
- **Complex Repairs**: Conduct advanced repairs on all types of construction equipment, including the installation of on and off-board technologies, software updates and calibration of each of the technologies installed on the MDLC fleet: Cat, PL 161, Cat Assist, Cat Command + Cat Command station, Cat Compact, Cat Detect, Cat Grade 3D, 2D, Payload, Cat Inspect, Laser catcher system, Vision Link, etc. (CAT CONNECT The Incumbent should have knowledge of electro mechanics with experience or engineering to become certified as Senior Authorized Person for Electrification.
- **Business Case Preparation**: Prepare and present business cases for technology investments, managing project teams to implement the technology.
- **General and Technical Skills**: Maintain skills in technical writing, preventive maintenance, advanced diagnostics, and basic heavy equipment operation.
- **Digitalization Processes**: Implement and maintain workshop digitalization processes to enhance operational efficiency and data management.

By fulfilling these responsibilities, the Technology Mechanic will play a crucial role in driving innovation, enhancing customer satisfaction, and maintaining our competitive edge in the market.

**Requirements**:

- Engineering Degree preferred with mechanical experience or extensive experience as mechanic on Construction / Mining equipment
- Experience on latest fleet technologyLanguage Skills: fluent in English and Spanish

**What Skill **s will you have**

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Level Working Knowledge:

- Communicates the importance of customer needs/expectations and commits to resolving them.
- Researches and verifies customer needs and expectations.
- Solicits customer satisfaction feedback and acts on improvement opportunities.
- Helps link organizational objectives to customer needs and expectations.
- Meets regularly with customers to understand their wants, needs and expectations.

**Data Gathering & Analysis**:
Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Level Working Knowledge:

- Follows proper data gathering and analysis processes and policies.
- Reports problems that arise in the data collection process.
- Participates in gathering and analyzing an organization's data based on requirements.
- Documents data from various sources and in various formats.
- Utilizes basic data collection and evalua

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