Technology Mechanic
hace 2 meses
Career Area: Product Support
Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Technology Mechanic Please only apply with an English CV.
Position
The Technology Mechanic is a pivotal role within our organization, responsible for spearheading new technology initiatives and showcasing our cutting-edge solutions to customers at MDLC.
As a Technology Mechanic you will provide first-line support, coordinate services, resolve problems, and make recommendations on selected products and services. You will be responsible for equipping the Malaga Demonstration and Learning Center (MDLC) fleet with the latest Caterpillar technologies, ensuring technologies are updated and maintained in perfect working condition for events and training programs. Additionally, you will handle customer service inquiries, analyze technical data, and monitor the health status of key products to determine necessary actions.
What you will do: Stay Ahead of Industry Trends: Continuously monitor and analyze technology trends and advancements at Caterpillar to keep our technology offerings at the forefront of the market. Collaborate with Cross-Functional Teams: Work closely with engineering, product development, and industry teams to ensure seamless integration and delivery of technology solutions. Lead Technology Initiatives: Drive the development and implementation of new technology projects at MDLC, ensuring alignment with the enterprise's strategic goals. Equip the MDLC Fleet: Ensure the MDLC fleet is equipped with the latest Caterpillar technologies, maintaining them in perfect condition for events and training programs. Assembly and Disassembly of Equipment: Perform complex assembly and disassembly of construction equipment, following engineering drawings, schematics, service manuals, and work orders. Diagnostic Analysis: Identify necessary repairs or improvements to major equipment systems, including but not limited to engine, transmission, final drive, hydraulics, electrical, On / Off Board Technologies. Incumbent is required to use the Caterpillar Electronic Technician software to diagnose machine problems, calibrate machine systems flash-software and must have knowledge of communication via ethernet, to configure the different systems/applications installed in the fleet. Complex Repairs: Conduct advanced repairs on all types of construction equipment, including the installation of on and off-board technologies, software updates and calibration of each of the technologies installed on the MDLC fleet. Business Case Preparation: Prepare and present business cases for technology investments, managing project teams to implement the technology. General and Technical Skills: Maintain skills in technical writing, preventive maintenance, advanced diagnostics, and basic heavy equipment operation. Digitalization Processes: Implement and maintain workshop digitalization processes to enhance operational efficiency and data management. By fulfilling these responsibilities, the Technology Mechanic will play a crucial role in driving innovation, enhancing customer satisfaction, and maintaining our competitive edge in the market.
Requirements: Engineering Degree preferred with mechanical experience or extensive experience as mechanic on Construction / Mining equipment. Experience on latest fleet technology. Language Skills: fluent in English and Spanish. What Skills will you have: Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.
Posting Dates: Caterpillar is an Equal Opportunity Employer (EEO).
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