Web Content Management Consultant
hace 3 semanas
**Introduction**
**Your Role and Responsibilities**
As a Web Content Management Consultant within the Customer Experience business unit in IBM Consulting, you will have the opportunity to work with Top Tier Companies, translating their business needs into cutting edge integrated platforms that use advanced technologies such as AI, Cloud and Blockchain to connect to their IT ecosystem putting their customers first.
A Web Content Management uses SEO tactics and CMS to maximize search rankings, optimize content, and analyze user engagement. You will work with marketing strategists, web developers, and internal communication teams to measure content effectiveness (usage, adoption, and reach), brand awareness, lead generation, customer loyalty, and user engagement.
Within the Customer Experience business unit, you will have the chance to learn with the best team of designers, business consultants and full stack developers that you ever imagine. From day one, you will be part of a team that works as a startup but thinks big, with innovation in our DNA. A team that will be more than happy to help you navigating to deal with the challenges that our customers are facing. You will work in the most “hot” and strategic areas in the market such as digital marketing, experience design, mobile & XR, digital product development and platform implementations such as Salesforce, Adobe or SAP CX. Moreover, to help you on this journey you will have access to unlimited learning and knowledge sessions and chapters that will complement your learning on the job.
Who are we?
Join us at IBM iX Spain We are the digital consultancy brand for IBM. We are a diverse and open-minded team focused on transforming customer experiences through people understanding, strategy, design and technology.
Which is the challenge?
We are hiring a Consultant to work alongside a cross-functional team of Service, Product, UX/UI Designers, Strategists, and Architects. We need a person with management skills motivated by being constantly updated about last tech and innovation.
Among other things, this will be what you will do with us:
- Understand IBM culture and iX mindset
- Support the team on project management tasks
- Research and Analyse
- Translate insights from workshops and research into digital solutions
- Support the team on Design Thinking sessions or client presentations
- Develop, create, and manage engaging content that aligns with the client’s brand strategy, and addresses the needs and interests of multiple stakeholders
- Coordinate the developments involved in the solution
- Collaborate with team members to develop a content strategy that promotes internal and external user engagement
- Use web metrics and your knowledge of digital technology to maximize search rankings, optimize content, and analyze user engagement
- Ensure consistent brand messages across all channels, and advise clients on the most
- Knowledge of effective methods for presenting content on the web
To develop these tasks you will need:
- Be curious and open-minded
- Previous experience in project management
- To be an organised person and solid knowledge in project management
- Solid knowledge in leading workshops with Design Thinking or other frameworks
- Strong problem identification and solving abilities and conceptual skills
- Be passionated by technology
- Enjoy the collaborative work
How is work at IBM?
If you would like to discover how it is to work at IBM just search #proudIBMer hashtag
Is it a match?
If yes, please, send to us your CV following the instructions.
**Required Technical and Professional Expertise**
Demonstrated knowledge in Web content management
1-3 experience years in Web content management.
**Preferred Technical and Professional Expertise**
1 experience year in consulting
**About Business Unit**
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always
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