Customer Support Agent Danish Speaking

hace 4 semanas


Barcelona, España KGR A tiempo completo

We are recruiting for an international company a **Danish **speaking Customer Representative for their Barcelona office.

**Part-time role**

**Missions**:
Develop your knowledge continuously to effectively answer customer queries and resolve potential issues

Act as a key focal point for our leading partners by answering basic questions and general enquiries, cancellations and amendments

Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information

Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.

**Profile**:
Native/fluent in Danish, both oral and written. Fluent in English (at least B2 level)

Previous work experience in customer service/support roles

Passionate about customers and customer service

Problem-solving skills

Upbeat and positive attitude

**BENEFITS**:
Contract: Permanent

Part-time: 20hours / week

Working days/Hours: Monday to Friday, 12:00 PM - 16:00 PM

DVK Dental Insurance

Holidays: 24 per calendar year

Hybrid model: Working from the office 2 days per week / 3 days from home

Work Location: In person



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