Customer Support Agent

hace 5 meses

Barcelona, España CPM International A tiempo completo

Our client Withing's is a premium developer of digital health and wellness smart devices and focuses on delivering a premium level of customer experience to their customers.
Combining the latest technology with Health matters, Withing designs manufactures, and distributes a range of products that empower people to make the right decisions for their health. Key features such as the ability to measure the heart rate of someone using their smart fitness watch are a perfect example of the blend of health and technology.
**We Care**: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.
**We're Curious**: Proactive approach to problem-solving and a "can do" attitude.
**We Achieve Together**: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.
Tasks
What you’ll be doing?
- Diagnostics: Solve complex technical enquiries for all products within Withing’s range
- Connected Services: Provide support, assistance, and guidance in setting up connected products, troubleshooting, and reporting.
- Process: Process all client requests in accordance with company processes and guidelines across all product ranges.
- Quality and Compliance: Provide superior levels of quality in all transactions with strict adherence to governing laws
- Added Value: Identify new opportunities to cross-sell and upsell without compromising the values of the company. Support new sales opportunities and provide insight solutions

**Requirements**:
What skills & experience you’ll bring to us?
- Experience in the customer service industry and ideally a contact centre environment.
- A fluent level of German (spoken and written) plus an advanced level of English.
- Well organised and able to prioritise your workload.
- A natural team player - we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.

**Benefits**:
What do we offer?
- Contract: Temporary contract (3-month with 1-month probation period)
- Full-time:  (39hours/week)
- Working days/Hours: Monday to Friday between 9:00 am - 18:30 pm (one short day)
- Salary: 23,000€ per year
- Holidays: 24 days per calendar year
- Hybrid: Working 3 days a week from the office/2 days working from home
- Employee Assistance Program - Free, confidential and impartial guidance and support
- Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation
- Training: 2 weeks
- Start date: ASAP

Who we are...
CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.
CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.
\#wecare#wearecurious#weachievetogether

  • Customer Support Agent

    hace 2 meses

    Barcelona, España Cross Borders Talents A tiempo completo

    Job Title: Customer Support Agent (Dutch Speaker)Location: Barcelona, SpainJob Type: Full-TimeAbout Us: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in Dutch. If you are passionate...

  • Customer Support Agent

    hace 2 meses

    Barcelona, España Cross Borders Talents A tiempo completo

    **Job Title: Customer Support Agent (Dutch Speaker)** **Location**: Barcelona, Spain **Job Type**: Full-Time **About Us**: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in Dutch. If...

  • French Customer Support Agent

    hace 4 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo French Customer Support AgentID: 151971 3 La oferta de empleo ya está archivadaPublicada: 18.11.2024. Actual hasta: 03.12.2024 Un poco sobre la empresa Teleperformance SpainForma parte del equipo de Teleperformance. Desarróllate como profesional y alcanza tus sueños. Somos la compañía líder mundial en soluciones de gestión omnicanal...

  • Customer Support Agent

    hace 4 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Support Agent (Automotive), NorwegianPublicada: 29.11.2024. Actual hasta: 14.12.2024 Customer Support Agent (Automotive), Norwegian, BarcelonaSalario: a convenirSummary information Puesto: Customer Support Agent (Automotive), NorwegianÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: Bosch...

  • Customer Support Agent

    hace 4 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Support Agent (Automotive), Norwegian Publicada: 29.11.2024. Actual hasta: 14.12.2024 Customer Support Agent (Automotive), Norwegian, Barcelona Salario: a convenir Summary information Puesto: Customer Support Agent (Automotive), Norwegian Área: Staffing/Agencias de Empleo Jornada laboral: completaSexo: indeferenteEmpresa: Bosch...

  • Customer Support Agent

    hace 4 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Support Agent (Automotive), Norwegian Publicada: 29.11.2024.Actual hasta: 14.12.2024 Customer Support Agent (Automotive), Norwegian, Barcelona Salario: a convenir Summary information Puesto: Customer Support Agent (Automotive), Norwegian Área: Staffing/Agencias de Empleo Jornada laboral: completa Sexo: indeferente Empresa: Bosch...

  • Customer Support Agent

    hace 4 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Support Agent (Automotive), Norwegian Publicada: 29.11.2024. Actual hasta: 14.12.2024Customer Support Agent (Automotive), Norwegian, Barcelona Salario: a convenirSummary informationPuesto: Customer Support Agent (Automotive), NorwegianÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: Bosch...

  • Customer Support Agent

    hace 4 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Support Agent (Automotive), NorwegianPublicada: 29.11.2024. Actual hasta: 14.12.2024Customer Support Agent (Automotive), Norwegian, BarcelonaSalario: a convenirSummary informationPuesto: Customer Support Agent (Automotive), NorwegianÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: Bosch...

  • Customer Support Agent

    hace 1 mes

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Support Agent (Automotive), Norwegian Publicada: 29.11.2024. Actual hasta: 14.12.2024 Customer Support Agent (Automotive), Norwegian, Barcelona Salario: a convenir Summary information Puesto: Customer Support Agent (Automotive), Norwegian Área: Staffing/Agencias de Empleo Jornada laboral: completaSexo: indeferenteEmpresa: Bosch...

  • Customer Support Agent

    hace 4 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Support Agent (Automotive), NorwegianPublicada: 29.11.2024. Actual hasta: 14.12.2024Customer Support Agent (Automotive), Norwegian, BarcelonaSalario: a convenirSummary informationPuesto: Customer Support Agent (Automotive), NorwegianÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: Bosch...

  • French Customer Support Agent

    hace 4 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo French Customer Support AgentID: 151971 3 La oferta de empleo ya está archivadaPublicada: 18.11.2024. Actual hasta: 03.12.2024Un poco sobre la empresa Teleperformance SpainForma parte del equipo de Teleperformance. Desarróllate como profesional y alcanza tus sueños. Somos la compañía líder mundial en soluciones de gestión omnicanal...

  • Swedish Customer Support Agent

    hace 6 días

    Barcelona, España Rubiko A tiempo completo

    We are experts in the field of customer support, tailored for the **iGaming** industry. We are searching for a **Swedish-speaking** **Customer Support Agent** to be part of our team in any city in Spain! You will be providing customer support to our clients in the iGaming industry. **Job responsibilities**: - Provide customer support on gaming, financial,...

  • Italian Customer Support Agent

    hace 4 días

    Barcelona, España Rubiko A tiempo completo

    We are experts in the field of customer support, tailored for the **iGaming** industry. We are searching for an **Italian**-speaking** **Customer Support Agent** to be part of our team in any city in Spain! You will be providing customer support to our clients in the iGaming industry. **Job responsibilities**: - Provide customer support on gaming,...

  • Polish Customer Support Agent

    hace 7 meses

    Barcelona, España Rubiko A tiempo completo

    We are experts in the field of customer support, tailored for the **iGaming** industry. We are searching for a **Polish **speaking **Customer Support Agent** to be part of our team in any city in Spain! You will be providing customer support to our clients in the iGaming industry. **Job responsibilities**: - Provide customer support on gaming, financial,...

  • Customer Support Agent

    hace 4 semanas

    Barcelona, España Cataloxy A tiempo completo

    Publicada: 03.12.2024. Actual hasta: 18.12.2024Un poco sobre la empresa Bosch GroupCreamos soluciones para la conectividad.Ofertas de empleo Customer Support Agent (Automotive), Danish / DanskBosch GroupCustomer Support Agent (Automotive), Danish / Dansk, BarcelonaSalario: a convenirID: 199251 3Summary informationPuesto: Customer Support Agent (Automotive),...

  • Customer Support Agent

    hace 4 semanas

    Barcelona, España Cataloxy A tiempo completo

    Publicada: 03.12.2024. Actual hasta: 18.12.2024 Un poco sobre la empresa Bosch Group Creamos soluciones para la conectividad. Ofertas de empleo Customer Support Agent (Automotive), Danish / Dansk Bosch Group Customer Support Agent (Automotive), Danish / Dansk, Barcelona Salario: a convenir ID: 199251 3 Summary information Puesto: Customer Support Agent...

  • Customer Support Agent

    hace 4 semanas

    Barcelona, España Cataloxy A tiempo completo

    Publicada: 03.12.2024. Actual hasta: 18.12.2024 Un poco sobre la empresa Bosch Group Creamos soluciones para la conectividad.Ofertas de empleo Customer Support Agent (Automotive), Danish / Dansk Bosch Group Customer Support Agent (Automotive), Danish / Dansk, Barcelona Salario: a convenirID: 199251 3Summary information Puesto: Customer Support Agent...

  • Customer Support Agent With English And German

    hace 8 horas

    Barcelona, España Cataloxy A tiempo completo

    Publicada: 11.04.2024.Actual hasta: 04.01.2025 Ofertas de empleo Customer Support Agent with English and GermanEmpresa: CuynaCustomer Support Agent with English and German, BarcelonaSalario: a convenirUbicación: BarcelonaSummary informationPuesto: Customer Support Agent with English and GermanPublicada: 11.04.2024Actual hasta: 04.01.2025Área:...

  • Customer Support Agent

    hace 6 días

    Barcelona, España HireOn Ltd A tiempo completo

    HireOn Ltd is working with a leading multinational technology business that is looking to recruit Arabic-speaking Customer Support Agent for their offices in Lisbon. **Important! European Nationality it is required.** Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: 22500- 23000 euro gross/year 16100...

  • Customer Support Agent

    hace 4 semanas

    Barcelona, España Cataloxy A tiempo completo

    Publicada: 03.12.2024. Actual hasta: 18.12.2024 Un poco sobre la empresa Bosch Group Creamos soluciones para la conectividad. Ofertas de empleo Customer Support Agent (Automotive), Danish / Dansk Bosch Group Customer Support Agent (Automotive), Danish / Dansk, Barcelona Salario: a convenir ID: 199251 3 Summary information Puesto: Customer Support Agent...