Resort Team Leader
hace 4 semanas
Permanent Intermittent
- 40 Hours
**Salary**
- Excellent
**Country**
- SPAIN
**What you will be doing...**
We have fantastic opportunities to join our **Jet2holidays **Management Team as a **Resort Team Leader** in **Fuerteventura.**
Our Resort Team Leaders are **present **for both our Resort Customer Helpers and customers during their holidays to **Take Responsibility** of any serious problems they may face.
**What will you do in the role?**
Reporting to the Destination Manager, you will **Work As One Team** with internal & external stakeholders to deliver VIP Industry Leading Customer Service. You will be provided with fantastic training to ensure you:
- **
Take Responsibility** of your Resort Customer Helper team and product quality in resort
- Work closely with our Resource and Planning team in the UK to create the weekly roster for your Resort Customer Helpers to maximise **Jet2holidays** presence in our hotels at the optimum time
- Hold monthly **coaching, development** and **training** sessions with your team of Resort Customer Helpers
- Analyse team performance, customer satisfaction results and manage any customer escalations using our in-house **digital **systems
- Effectively motivate your team and address any performance issues before they escalate
**What are the key skills / experience you’ll already have?**
- Previous Team Leader or **Supervisory **experience, ideally gained within the travel industry
- A genuine** passion** to **inspire** and **motivate** your team to exceed results
- An excellent understanding of VIP customer service and the skill to impart this on to your team
- The confidence to handle a variety of customer facing situations and make considered decisions at managerial level in tight timeframes
- The ability to positively address any performance issues within your team, in line with company policies and procedures
**What can we offer you?**
We have been recognised as one of the **Top 50 Best Places to Work in the UK **on **Glassdoor **and offer our valued colleagues a range of benefits including:
Fully paid training, uniform & IT equipment
- Local employment contract
- Competitive salary, with annual pay review
- Monthly Car Allowance
- Monthly 1-1 meetings with the Destination Manager
- 44 days holiday entitlement per annum (including Public Holidays)
- 3 x salary life assurance
- Generous Discretionary Profit Share Scheme
- Recommend a Friend bonus scheme
Our Resort Team Leaders working hours are rostered in line with your teams needs. As such, you will have a flexible approach to work, including early starts, late finishes & weekend working.
As we employ on local employment contracts, ideally you will already hold full **right to work documents** for the country where the role is based and be living in the destination or willing and able to source your **own accommodation **and **required documents.**
Due to the level of travel required in the role, you will already be a **driver** with access to your **own vehicle **which you are able to use for work purposes. **Travel expenses are reimbursed.**
We offer an** excellent remuneration package** with **fantastic opportunities** **for progression **in a growing business.
This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
**Division**
- Jet2holidays
**Careers With Us**
- Holidays Operations
**Careers Dept**
- Overseas roles in Destination
**Careers Team**
- In Resort
**Business Area**
- Jet2holidays
**Team**
- Overseas
-
Resort Team Leader
hace 4 semanas
Lanzarote, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoPermanent Intermittent - 40 Hours **Salary** - Excellent **Country** - SPAIN **What you will be doing...** We have fantastic opportunities to join our **Jet2holidays **Management Team as a **Resort Team Leader** for **Summer 2023.** Our Resort Team Leaders are **present **for both our Resort Customer Helpers and customers during their holidays to **Take...
-
Resort Team Leader
hace 1 semana
Tenerife, Santa Cruz de Tenerife provincia, España Jet2.com and Jet2holidays A tiempo completoPermanent Intermittent - 40 Hours **Salary** - Excellent **Country** - SPAIN **What you will be doing...** We have fantastic opportunities to join our **Jet2holidays **Management Team as a **Resort Team Leader** for **Summer 2023.** Our Resort Team Leaders are **present **for both our Resort Customer Helpers and customers during their holidays to **Take...
-
Resort Customer Helper
hace 3 días
Fuerteventura, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoPermanent - 40 Hours **Salary** - Excellent **Country** - SPAIN **What you will be doing...** As one of our valued Resort Representatives, you will play a vital part in sharing local knowledge, delivering outstanding customer service, and enhancing our customers holiday by introducing them to our experiences on offer. You will always be working as one...
-
Representante de Resort
hace 3 días
Fuerteventura, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoFuerteventura - Fijo - 40 **Salary** - Excelente **Pais** - SPAIN **What you will be doing...** - .**Division** - Jet2holidays **Careers With Us** - Holidays Operations **Careers Dept** - Overseas roles in Destination **Careers Team** - In Resort **Zona de negocios** - Jet2holidays **Equipo** - Extranjero
-
Agente de Pasaje
hace 2 meses
Fuerteventura, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoFuerteventura - fijo discontinuo - 20 **Salary** - bueno **Pais** - SPAIN **What you will be doing...** - Agente de Pasaje (Resort Flight Check-In) - Fuerteventura **Division** - Jet2holidays **Careers With Us** - Holidays Operations **Careers Dept** - Overseas roles in Destination **Careers Team** - In Resort **Zona de negocios** -...
-
Passenger Service Supervisor
hace 2 meses
Fuerteventura, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoPermanent Intermittent - 40 Hours **Salary** - Competitive **Country** - SPAIN **What you will be doing...** **What will you do in the role?** - ** Lead and motivate** our Resort Flight Check-In Passenger Service Agent team, ensuring they have the tools to deliver a **fantastic service** to our customers - Oversee the **day-to-day operation** of our...
-
Agente de Pasaje Supervisor
hace 2 meses
Fuerteventura, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoFuerteventura - fijo discontinuo - 40 **Salary** - Bueno **Pais** - SPAIN **What you will be doing...** **What will you do in the role?** - ** Lead and motivate** our Resort Flight Check-In Passenger Service Agent team, ensuring they have the tools to deliver a **fantastic service** to our customers - Oversee the **day-to-day operation** of our Resort...
-
Passenger Service Agent
hace 2 meses
Fuerteventura, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoPermanent Intermittent - 20 Hours **Salary** - Competitive **Country** - SPAIN **What you will be doing...** **Resort Flight Check-In** is returning! We have fantastic opportunities to join our - **Resort Flight Check-In Passenger Service Agent **in - **Fuerteventura** on a - ** part time** basis!**What will you do in the role?** - Deliver a **warm**,...
-
Agente de Pasaje
hace 3 días
Fuerteventura, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoFuerteventura - fijo discontinuo - 20 **Salary** - Bueno **Pais** - SPAIN **What you will be doing...** **Resort Flight Check-In** is returning! We have fantastic opportunities to join our - **Resort Flight Check-In Passenger Service Agent **in - **Fuerteventura** on a - ** part time** basis!**What will you do in the role?** - Deliver a **warm**,...
-
Passenger Service Agent
hace 24 horas
Fuerteventura, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoPermanent Intermittent - 20 Hours **Salary** - Competitive **Country** - SPAIN **What you will be doing...** **Resort Flight Check-In** is returning! We have fantastic opportunities to join our - **Resort Flight Check-In Passenger Service Agent **in - **Fuerteventura** on a - ** part time** basis!**What will you do in the role?** - Deliver a **warm**,...
-
Conductor de Camiones Resort Flight Check-in:
hace 2 meses
Fuerteventura, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoFuerteventura - fijo discontinuo - 30 **Pais** - SPAIN **What you will be doing...** - ¡Regresa el servicio de - **Resort Flight Check-In**! ¡Tenemos fantásticas oportunidades para que os unais a nuestro equipo de - **Jet2holidays** como conductores de - **Resort Flight Check-In **en - **Fuerteventura** para el verano de 2023!**¿Qué harás?** -...
-
Driver - Resort Flight Check-in: Fuerteventura
hace 2 meses
Fuerteventura, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoPermanent Intermittent - 30 Hours **Salary** - Good **Country** - SPAIN **What you will be doing...** **Resort Flight Check In** is returning! We have fantastic opportunities to join our - **Jet2holidays** Team as a - **Resort Flight Check-In Driver** in - **Fuerteventura** ***or - **Summer 2023**!**What will you do in the role?** - ** Driving **our RFCI...
-
Resort Customer Helper
hace 4 semanas
Lanzarote, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoPermanent - 40 Hours **Salary** - Excellent **Country** - SPAIN **What you will be doing...** We have fantastic opportunities to join our **Jet2holidays** Team as a** Resort Customer Helper (Overseas/Holiday Representative)**.** Our Resort Customer Helpers are **present** during our customers holidays to **Take Responsibility** of any queries or...
-
Representante de Resort
hace 2 meses
Lanzarote, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoArrecife / Lanzarote - Fijo - 40 **Salary** - Excelente **Pais** - SPAIN **What you will be doing...** - .**Division** - Jet2holidays **Careers With Us** - Holidays Operations **Careers Dept** - Overseas roles in Destination **Careers Team** - In Resort **Zona de negocios** - Jet2holidays **Equipo** - Extranjero
-
Representante de Resort
hace 3 días
Las Palmas de Gran Canaria, España Jet2.com and Jet2holidays A tiempo completoGran Canaria - Fijo - 40 **Salary** - Excelente **Pais** - SPAIN **What you will be doing...** As one of our valued Resort Representatives, you will play a vital part in sharing local knowledge, delivering outstanding customer service, and enhancing our customers holiday by introducing them to our experiences on offer. You will always be working as one...
-
Representante de Resort
hace 3 semanas
Las Palmas de Gran Canaria, España Jet2.com and Jet2holidays A tiempo completoGran Canaria - Fijo - 40 **Salary** - Excelente **Pais** - SPAIN **What you will be doing...** As one of our valued Resort Representatives, you will play a vital part in sharing local knowledge, delivering outstanding customer service, and enhancing our customers holiday by introducing them to our experiences on offer. You will always be working as one...
-
Passenger Service Supervisor
hace 2 meses
Lanzarote, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoPermanent Intermittent - 40 Hours **Salary** - Competitive **Country** - SPAIN **What you will be doing...** **What will you do in the role?** - ** Lead and motivate** our Resort Flight Check-In Passenger Service Agent team, ensuring they have the tools to deliver a **fantastic service** to our customers - Oversee the **day-to-day operation** of our...
-
Team Leader Cobol
hace 3 semanas
Tres Cantos, Madrid provincia, España The White Team A tiempo completo**Descripción del puesto** Desde el equipo de The Whiteam Consulting, estamos seleccionando un/a Team Leader para gestionar un equipo de 5 personas para un cliente del sector bancario, en modalidad presencial 2 días en Madrid y 3 días en remoto. Será imprescindible experiência en el puesto de más de 5 años en ; - Oz/OS, Microfocus - AS400, Linux,...
-
Resort Manager
hace 1 semana
Lanzarote, Las Palmas provincia, España Jet2.com and Jet2holidays A tiempo completoPermanent - 40 Hours **Salary** - Excellent **Country** - SPAIN **What you will be doing...** We have a fantastic opportunity to join our **Jet2holidays** Team as a **Resort Manager** based in **Lanzarote**. Our Resort Managers have overall responsibility for managing the **planning**, **performance** and **service delivery** of **Jet2holidays **across...
-
Resort Representative
hace 3 semanas
Las Palmas de Gran Canaria, España Jet2.com and Jet2holidays A tiempo completoPermanent - 40 Hours **Salary** - Excellent **Country** - SPAIN **What you will be doing...** As one of our valued Resort Representatives, you will play a vital part in sharing local knowledge, delivering outstanding customer service, and enhancing our customers holiday by introducing them to our experiences on offer. You will always be working as one...