Flemish Telesales Agent Dutch + French

hace 1 mes


Madrid, España Recruit4Work S.L. A tiempo completo

Become a part of an international company that helps over 16 million people globally and has been around for over 100 years Do you have some experience in sales and want to become a part of this team helping people all over the world? Then we are looking for you

Tasks

Answering Inbound calls with a repair requests for appliances. You should have a strong commercial profile, capable of making sales and hitting targets. Adding to this, you will also be responsible for the Customer Service and claim handling of our services. You will part of a Benelux team that shows best practice and tests new products and material.
- You will be answering inbound calls in language and offering insurance to the consumers
- Consumers that have purchased a new appliance will give you a call to register their appliances
- Your role will be to capture all the details and confirm the registration once that is done, we will expect you to explain the legal warranty and offer and consumer and additional insurance
- The agent should have a strong commercial profile, has good knowledge of sales techniques and knows how to deal with objections.
- The agent should also have strong customer service skills, be used to working to targets and change in products. In addition, the agent should be a strong communicator, who is able to provide insightful feedback on processes and best practices
- Registration of client's appliances, details, and information
- Offering new or extended insurance to the clients
- Compliance behaviour

**Requirements**:

- Fluent in language and English (Spanish is a plus)
- Able to effectively communicate to customers
- At least 12 months of sales experience
- Competent in the use of Microsoft packages
- Dynamic, rigorous, diplomatic and highly communicative
- Easy adaptable to different partners
- Teamwork
- Proactive
- Excellent customer service skills

**Benefits**:

- Good stable salary with high sales commissions,
- Tickets Restaurant,
- Company Life Insurance
- Young, dynamic, and international work atmosphere with comfortable work conditions

**Location**:
Madrid



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