IT Service Desk Engineer

hace 1 mes


Barcelona, España Salute A tiempo completo

Across the data center industry - from deployment, through operations and maintenance, to decommissioning - Salute is the industry leader of delivering global data center services executed with precision.

At Salute, we don't have employees. We have team members. It's our culture, and it's a significant driver of the success we're able to deliver for our clients. This team-oriented culture is defined by transparent communication, collaborative development and deployment of procedures and best practices, a customer service mindset both internally and externally, and a strong commitment to safety and responsibility.

**Key Accountabilities**
- Provide 1st and 2nd line support to the business.
- Provide VIP Support and guidance.
- Provide Remote Support & assistance
- Ensure all Incidents & Service Requests are handled within our Service Level Agreements.
- Ensure Services are maintained and always available for use.
- Ensuring quality and completeness of end-user hardware and software asset inventory management.
- Configure PC's and set up for users
- Set up misc. hardware and software for users.
- Ensuring end-user devices are patched and meet our Compliance standards.
- Microsoft M365 Administration & Support.
- End-user device management via In-tune
- Mac device management

**Knowledge & Experience**

Preferred qualifications:

- ITIL Foundation Certificate or ITIL v3
- A+ Certification or similar Microsoft Training
- Demonstrable experience delivering IT Support to a high standard

Required skills & experience:

- Minimum 2 years' Experience working in an IT Service Organization
- Works under own direction
- An understanding of Networking
- Active Directory and Group Policy
- Microsoft Office 365, including Teams and SharePoint
- Microsoft Azure, Intune, and Defender for Endpoint
- Ivanti Service Manager or similar ITSM toolset experience
- MacOS and Mac device management working knowledge

If your professional growth and compensation trajectory are restricted in any way, consider
- Stepping into a role with a nationally recognized leader in the Mission Critical market
- Working with an employer who maintains a corporate philosophy to hire only our nation's best
- Who invests in and are unilaterally committed to continuing the enrichment of their employees

If you have what it takes to work in a dynamic, fast-paced environment we welcome the opportunity to provide more detail and explore your current situation and interests.

EMEA


  • IT Service Desk Lead

    hace 2 meses


    Barcelona, España Adevinta A tiempo completo

    We are excited to announce a new opportunity for an IT Service Desk Lead to join our dedicated team. You will ensure smooth IT service delivery to Adevinta internal end-users.You will manage together with 2 more leads the Service Desk function across multiple Adevinta locations, reporting to the Senior Manager Site Operations inside our Enabling Platforms...


  • Barcelona, Barcelona, España Adevinta A tiempo completo

    We are excited to announce a new opportunity for an IT Service Desk Lead to join our dedicated team. You will ensure smooth IT service delivery to Adevinta internal end-users.You will manage together with 2 more leads the Service Desk function across multiple Adevinta locations, reporting to the Senior Manager Site Operations inside our Enabling Platforms...

  • IT Service Desk Lead

    hace 1 semana


    Barcelona, España Adevinta 2021 A tiempo completo

    We are excited to announce a new opportunity for an IT Service Desk Lead to join our dedicated team. You will ensure smooth IT service delivery to Adevinta internal end-users.You will manage together with 2 more leads the Service Desk function across multiple Adevinta locations, reporting to the Senior Manager Site Operations inside our Enabling Platforms...

  • IT Service Desk Lead

    hace 1 semana


    Barcelona, España Adevinta A tiempo completo

    We are excited to announce a new opportunity for an IT Service Desk Lead to join our dedicated team. You will ensure smooth IT service delivery to Adevinta internal end-users.You will manage together with 2 more leads the Service Desk function across multiple Adevinta locations, reporting to the Senior Manager Site Operations inside our Enabling Platforms...

  • IT Service Desk Lead

    hace 1 semana


    Barcelona, Barcelona, España Adevinta A tiempo completo

    We are excited to announce a new opportunity for an IT Service Desk Lead to join our dedicated team. You will ensure smooth IT service delivery to Adevinta internal end-users.You will manage together with 2 more leads the Service Desk function across multiple Adevinta locations, reporting to the Senior Manager Site Operations inside our Enabling Platforms...

  • IT Service Desk

    hace 2 semanas


    Barcelona, España Webhelp A tiempo completo

    **Location** - Barcelona, Spain**Language** - French*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility and provides service support and resolution of routine problems regarding client's products and/or...

  • IT Service Desk

    hace 1 semana


    Barcelona, España Webhelp A tiempo completo

    **Location** - Barcelona, Spain**Language** - German*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or...

  • IT Service Desk

    hace 4 días


    Barcelona, España Webhelp A tiempo completo

    **Location** - Barcelona, Spain**Language** - German*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or...

  • IT Service Desk

    hace 1 semana


    Barcelona, España Webhelp A tiempo completo

    **Location** - Barcelona, Spain**Language** - German*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or...

  • IT Service Desk

    hace 1 día


    Barcelona, España Webhelp A tiempo completo

    **Location** - Barcelona, Spain**Language** - Hungarian*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or...

  • IT Service Desk Agent

    hace 1 semana


    Barcelona, España BCD Travel Corporate A tiempo completo

    **Our people are some of the best in the industry. Do you have what it takes to join us?** **IT Service Desk Agent **(Remote)** - Full time, Spain_ As the IT Service Desk Technician, you will represent the ICT Organization as a member of the IT Service Desk for Europe delivering qualified IT 1st Level support to employees companywide. You will provide...

  • Service Desk Agent

    hace 1 mes


    Barcelona, España eXperience IT Solutions A tiempo completo

    **Descripción**: ¡Ven a compartir TÚ talento con nosotros! ¡Únete a nuestro equipo y forma parte de nuestra empresa, te necesitamos! Somos una empresa tecnológica que estamos en constante esfuerzo por encontrar excelencia y profesionalidad en proyectos con nuestros clientes. Desarrollamos una preocupación por los mismos, dándoles la mejor respuesta...

  • Service Desk Agent

    hace 6 días


    Barcelona, España eXperience IT Solutions A tiempo completo

    **Descripción**: ¡Ven a compartir TÚ talento con nosotros! ¡Únete a nuestro equipo y forma parte de nuestra empresa, te necesitamos! Somos una empresa tecnológica que estamos en constante esfuerzo por encontrar excelencia y profesionalidad en proyectos con nuestros clientes. Desarrollamos una preocupación por los mismos, dándoles la mejor respuesta...


  • Barcelona, España Adevinta A tiempo completo

    We're seeking an experienced IT Service Desk Technician to join our newly created, growing team. You'll be part of a global team of 25-30 people distributed in 5 locations around Europe, reporting to the Service Desk Lead as part of the Enabling Platforms and Shared Services department.This role is ideal for an IT professional looking to take the...


  • Barcelona, Barcelona, España Adevinta A tiempo completo

    We're seeking an experienced IT Service Desk Technician to join our newly created, growing team. You'll be part of a global team of 25-30 people distributed in 5 locations around Europe, reporting to the Service Desk Lead as part of the Enabling Platforms and Shared Services department.This role is ideal for an IT professional looking to take the next step...

  • Service Desk Technician

    hace 1 semana


    Barcelona, España Adevinta A tiempo completo

    We're seeking an experienced IT Service Desk Technician to join our newly created, growing team. You'll be part of a global team of 25-30 people distributed in 5 locations around Europe, reporting to the Service Desk Lead as part of the Enabling Platforms and Shared Services department.This role is ideal for an IT professional looking to take the...

  • Service Desk Technician

    hace 1 semana


    Barcelona, Barcelona, España Adevinta A tiempo completo

    We're seeking an experienced IT Service Desk Technician to join our newly created, growing team. You'll be part of a global team of 25-30 people distributed in 5 locations around Europe, reporting to the Service Desk Lead as part of the Enabling Platforms and Shared Services department.This role is ideal for an IT professional looking to take the next step...

  • Service Desk Manager

    hace 2 semanas


    Barcelona, España Hays A tiempo completo

    Service Desk Manager - 55K - CLIENTE FINAL Barcelona Barcelona, Catalunya, ES Una de las mejores empresas multinacionales en el sector del entretenimiento está en búsqueda de un Service Desk Manager para su oficina de Madrid. Tu misión será liderarar el equipo de Service Desk en España y Portugal, garantizando la entrega de un servicio de alta...

  • Service Desk Manager

    hace 1 semana


    Barcelona, España Hays A tiempo completo

    Service Desk Manager - 55K - CLIENTE FINAL Barcelona Barcelona, Catalunya, ES Una de las mejores empresas multinacionales en el sector del entretenimiento está en búsqueda de un Service Desk Manager para su oficina de Madrid. Tu misión será liderarar el equipo de Service Desk en España y Portugal, garantizando la entrega de un servicio de alta...

  • IT Service Desk Analyst

    hace 2 semanas


    Barcelona, España Tokio Marine HCC A tiempo completo

    Tokio Marine HCC (TMHCC) is a leading specialty insurance group with offices in the United States, the United Kingdom, Spain, Germany, and many other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that...