Digital Lab System Owner

hace 2 semanas

Sant Feliu de Llobregat, España Almirall A tiempo completo

**Date**:04-Apr-2023

**Location**: SFEL - R&D SANT FELIU DE LLOBR, ES, ES - Spain

**Company**:Almirall

**Mission**:
Together with Data Science team, **contribute to digitalization in the R&D Laboratory Area** and holds the responsibility of the **IT Applications**. Maximizes the value of the IT solutions provided to the business, defining best practices and ensuring they are correctly adopted. Responsible for the implementation of new lab software solutions (that need an IT infrastructure or IT service) and its maintenance including GxP environments in coordination with vendors meeting the performance expectations. Supports the business management to design Lab business models and strategic business needs.

**Tasks & Responsabilities**:
Operational:

- IT service delivery and IT Project Manager responsible for Lab systems
- Identify areas of improvement and increase efficiency of implemented lab processes and systems
- Translate business reqs to technical and functional reqs and organize them into related categories
- Maximize the value of IT solutions, defining best approaches and practices, assuring an appropriate adoption, homogeneity, and maximum efficiency. Review, simplify and verify requirements at regular intervals in the project/enhancement lifecycle to safeguard the business and the user’s needs, emphasizing simplicity and ease of use
- Coordinate and work with service support teams and Lab Vendors
- Ensure documentation and knowledge transfers to maintenance providers
- Accountable for the regular update of coherent classification within internal IT inventories. Assure appropriate function of instrumental software (including backups), complying with security requirements, data integrity requirements and system risk assessment, compliance normative (GxP) and contributing to reduce obsolescence
- Ensure that the Disaster Recovery Test is performed periodically and decide whether or not to initiate the Recovery Plan
- Execute Action Plans to cover key enhancements and evolution. Lead Operational Digital Lab meetings. SPOC (Single Point of Contact) of users for coordinating/supporting issues and demand redirecting to the right teams
- Ensure upgrades are compatible with long term business goals
- Establish an effective and meaningful KPIs to measure area performance

Communication:

- Active listening to the business in order to understand the business requirements
- Provide and Lab support teams the technical requirements in line with business objectives
- Lead Business meetings and workshops to enable proper requirement gathering and reach agreements
- Lead design and implementation of the Lab business process under the area of responsibility, adding value and ensuring proper integration.
- Proactive collaboration with required work teams
- Maintain proper relationship with Lab Vendors (Mettler, Waters, Agilent, etc.)

Business:

- Strategic contact for IT Business Partners to properly translate Business Requirements into improved processes or implementation projects
- Works with Business Process Owners and key users to create and maintain an operating plan to achieve the strategic vision and operating platform
- Establish and support governance for lab topics, assuring coordination between the different IT teams. This might include support for helping to design a global framework for Master Data in collaboration with the Data Science team so instrument data can be exploited easily to get more insights
- Inform the BPOs of any events that compromise the continuity for the business systems under their responsibility
- Change Management with Business counterparts to ensure proper adoption of new processes

**Education**:

- Bachelor’s degree in computer science, engineering, business administration or closely related discipline

**Skills required**:

- Excellent written, verbal and presentation communication skills
- Capability to think strategically
- Ability to communicate and build relationships with stakeholders
- Ability to coordinate with different teams in different locations
- Expert in challenging, convincing, and managing the diverse stakeholders’ sensitivities
- Conflict resolution and problem solving
- Collaborating, Team work
- Dynamic, Caring, Expert, Dedicated
- Customer orientation and results oriented
- Analytical and problem-solving skills
- Flexibility and adaptability.

**Experience**:

- At least, 5 years of Lab Software Management experience in:

- Lead Digital Lab implementation projects in pharma or chemical industry
- Demonstrated experience in Laboratory Systems or similar business process configuration.
- Knowledge of laboratory processes and associated systems and (LIMs, EMPOWER, LAB-X, OPENLAB, TIAMO, etc.) and demonstrated experience in business process configuration.
- Market vision for solutions and trends within the Laboratory. Broad understanding of the Pharma industry including GxP compliance.

**Specific Knowledge**:

- Excellent written, verbal and presen

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