2024 Operations Internship, Barcelona

hace 2 semanas

Barcelona, España Uber A tiempo completo

**About the Internship***

Our Enterprise team works with Uber Eats largest partners. We own the relationship with these brands and our role is to help them grow while contributing to our overall business. We ensure complex, business-critical work is done in a high-quality way and champion the core Uber experience in our local market.

This role is on the Eats Spain Enterprise team where our mission is to help our partners grow. This role is both strategic and hands-on and calls for a combination of customer obsession, savvy analytics, strategic thinking and strong execution. You will have to think creatively to find ways to continuously improve the status quo.

**What You'll Do**

Your internship at Uber will allow you to combine many skills every day: technical expertise, communication, project management, process creation and automation, and advanced analysis. You will have hands-on experience managing one of the projects that will have a real impact on Eats business.

You will work with the Enterprise team to support our account management & operations. This may include helping to improve the serviceability of some locations and building a process, resurrecting churned accounts or improving our in-store engagement with these brands. Supported by the rest of the team, key activities will include:

- **Problem Solving** - Solve business challenges by identifying the root cause and implementing effective solution.
- **Cross-functional collaboration and stakeholder management** - Engage with a number of functions across the business - city managers, restaurant operations, account managers.
- **Project management and execution** - Plan and project manage multiple projects and have the ability to execute in a constantly changing, complex environment
- **Data Analytics** - measure and understand performance and run "real world" experiments to prove and quantify the effect of optimisation

**Basic Qualifications**
- Enrolled in a Bachelor's or Master's degree program for the full duration of the internship
- Available to start on July 1st, 2024 and work full-time for 6 months
- Work authorization in Spain - No visa sponsorship is available for internships
- Written and spoken fluency in Spanish required

**Preferred Qualifications***
- **Communication** : Using interpersonal skills and situational awareness to clearly deliver information to a variety of audiences
- **Planning and Organization** : Setting up and maintaining systems to appropriately structure and keep track of tasks and projects
- **Problem Solving** : Effectively resolving issues that involve people, things, and processes by using logic and common sense
- **Stakeholder Management** : Taking time to build meaningful relationships; earning the trust of others within the organization through strong situational awareness and reliability
- **Teamwork** : Demonstrates optimism, respects others, and works well in a team
- **Skills**: Knowledge of data analytics, SQL and experience with statistical packages or basic programming skills (ie Python) is highly regarded.

Perks & Benefits: We offer a competitive monthly internship allowance, Uber credits and much more

You have the rare chance to create a global impact - we're moving real people and assets and reinventing transportation and logistics. We offer expansive mentorship from Uber employees to guide you through your internship experience and for you to build personal connections and friendships with hardworking people who share your passion for technology.

**Application Process**

March onwards: Accepting Applications

March - April: Interviews

July 1st: Internship Start Date

**About Uber**

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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