Customer Service Import

hace 3 meses


Valencia, España Noatum HOLDINGS A tiempo completo

Descripción

Noatum es una **multinacional líder en servicios marítimos, logísticos y portuarios **reconocida por sus más de 50 años de actividad, su excelencia en el servicio y su personal especializado.

Noatum ofrece servicios tanto a armadores y operadores de buques como a exportadores e importadores y se encuentra presente en 35 países contando con una sólida presencia en Norte América, Sudamérica, Europa, Norte de África, Golfo Arábigo y Asia.

En la actualidad contamos con más de 4.300 empleados que con su entrega y dedicación contribuyen en su día a día a que Noatum sea uno de las empresas más reconocidas de su sector.

¿Te gustaría impulsar tu carrera profesional dentro de nuestro departamento marítimo? ¿Te sientes cómodo gestionando la operativa marítima? Entonces, este es tu proyecto.

Actualmente estamos buscando incorporar un perfil de **Customer Service **nuestra división Logística, localizada en nuestras oficinas de Valencia.

**Principales funciones**:

- Atención al cliente, construyendo relaciones duraderas entendiendo su negocio y sus necesidades.
- Gestión operativa de embarques marítimos importación / exportación - contenedores de cargas generales y especiales (IMO, Reefer).
- Planificación y emisión de bookings a las navieras.
- Coordinación de transportes buscando la solución óptima para el cliente según características del producto.
- Emisión y envíos de pre -alertas y avisos de llegada.
- Seguimiento de los embarques para actuar y comunicar proactivamente a los clientes sobre cualquier incidencia o cambio en sus bookings.
- Supervisión y cooperación en los trámites aduaneros de cada embarque.
- Identificar necesidades y gestiones que puedan ser requeridas para cumplir con las expectativas de los clientes.

**Se ofrece**
- Puesto estable.
- Formación continuada gracias a nuestra Universidad corporativa.
- Horario con entrada de 8h a 9h y salida de 17h a 18h. Modelo de trabajo híbrido (5 días de teletrabajo al mes). Flexibilidad horaria de entrada y salida.
- Acceso al plan de retribución flexible (seguro médico privado, cheque guardería, tarjeta transporte, formación).
- Tarde libre el día de tu cumpleaños.
- Excelente ambiente de trabajo en un entorno multidisciplinar y multicultural.
- Incorporación en empresa en plena expansión.
- En Noatum _**_garantizamos la igualdad y no discriminación por razón de sexo, raza, religión, discapacidad, edad y orientación sexual _**_en nuestros procesos de selección, para obtener un mejor aprovechamiento de las capacidades de las personas en toda su diversidad, evitando cualquier tipo de discriminación._

Requisitos mínimos
- CFGS, FP o Grado en Comercio Internacional, Transporte y Logística o similares.
- Experiência previa mínima de 3 años en funciones de operativa de tráfico marítimo de mercancías.
- Inglés nível mínimo B2 avanzado.
- Vocación por el sector del comercio internacional.
- Persona organizada, proactiva y resolutiva.
- Capacidad para trabajar en equipo.
- Dominio de las herramientas ofimáticas.

**Detalles**
- CATEGORÍA
- Compras, logística y almacén
- SUBCATEGORÍA
- Distribución y logística
- SECTOR
- Logística
- JORNADA LABORAL
- Completa
- NIVEL PROFESIONAL
- Empleado
- DEPARTAMENTO
- Logística



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