Technology Support Engineer

hace 2 semanas

Madrid, España Takeda Pharmaceutical A tiempo completo

Technology Support Engineer - Madrid GMS

Location: Madrid, Spain

**The Future Begins Here**

At Takeda, we are creating a future-ready organization, one that evolves at the speed of science and technology using data and digital to meet the needs of patients, our people, and the planet.

To make that happen, we need your help.

Grow your data and digital skills, create, and enhance solutions for patients around the globe, and help us create a data and digital-forward Takeda.

This is a unique opportunity to become the heart of our internal innovation engine.

Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.

**The Opportunity**

You will participate and execute technical standard analysis, implementation and evaluation of small-scale solution projects within technical area of expertise on the following areas: End User Support, Hardware troubleshooting and repair, Operating systems and software, and Tools and processes.

**Key Accountabilities**:

- Investigates issues, analyses solutions, and implements technical changes on small projects.
- Supports on making decisions on guidelines and policies and may look to others to help in the support of making decisions.
- Performs technical analysis and design, modifies and/or configures software and hardware solutions according to Takeda standards, typically executed in a defined project.
- Supports the delivery of business solutions deployment to production, handle IMACD-processes of End User Equipment and IT Asset Management.
- Serve as local hands-on support for the managed IT infrastructure and the End User Equipment.
- Support on meeting rooms and meeting events
- Ensures that system improvements are successfully implemented.
- Develops and maintains support documentation according to Takeda Quality Management System (QMS), Software Development Life Cycle (SDLC) and IT Project Life Cycle (ITPLC) standards, policies, and procedures.
- Works under moderate guidance and direction.
- Understands key IT and Business objectives / goals and uses this knowledge within its own working field.
- Provide regular updates on planned Initiatives and reports on Technology Operations and projects.
- Ensure data accuracy on managed services.

**Required Skills and Qualifications**:

- Associate degree or equivalent.
- 1 to 3 years of relevant experience.
- Good oral and written communications skills, with analytical and problem-solving skills.
- Ability to write and speak in the English and local language.
- Efficient time management and coordination of tasks, working in a global IT environment.
- Professional vocational training in Computer Science.
- Work continuously to enhance own skills and take proactive ownership.
- Excellent customer management skills.
- Operational knowledge of IT infrastructure and operations including desktop, server, operating systems, LAN/WAN, print, collaboration, and unified communication services.

**Preferred**:

- Bachelor’s degree/Masters
- Working knowledge of ITIL
- Pharmaceutical industry and/or drug development business experience is a plus.

**What Takeda can offer you**

No investment we make pays greater dividends than taking good care of our people. We offer you:

- A meaningful career, grounded in our values.
- Continuous professional growth and global careers
- A diverse and inclusive network of colleagues
- A collaborative culture encouraging an entrepreneurial spirit and agile thinking
- A comprehensive salary and benefits package

**About Takeda Corporate Functions**

At Takeda, we are guided by our purpose of creating **better health for people, brighter future for the world.**

Every corporate function plays a role in making sure we - as a Takeda team - can discover and deliver life-transforming treatments, guided by our commitment to patients, our people, and the planet.

People join Takeda because they share in our purpose. And they stay because we’re committed to an inclusive, safe, and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions.

**Locations**:
Madrid, Spain

**Worker Type**:
Employee

**Worker Sub-Type**:
Regular

**Time Type**:
Full time

  • Resident Engineer

    hace 4 semanas

    Madrid, España ZF A tiempo completo

    **What's Next? Join ZF!**: ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers...

  • Api Technical Support Engineer

    hace 4 días

    Madrid, España Vonage A tiempo completo

    **Technical Support Engineer - Voice**: **Vonage Customer Care Mission**: We help customers create innovative and delightful customer experiences using our programmable communication building blocks. Through a choice of support offerings, we provide top-tier support for developers and enterprises. Our global technical team, skilled in development,...

  • IT Support Engineer

    hace 7 días

    Madrid, España Trust In Soda A tiempo completo

    **Job details**: - Posted 24 November 2023 - Salary Negotiable - LocationMadrid - Job type Contract - Discipline Software Engineering - Reference97502 - Contact NameEnrique Cabanas Rodriguez **Job description**: **IT Support Engineer** **Start Date**: ASAP - Ideally before the 11th of December 2023 **Contract Length**: 5 Months **Location**:Madrid. 3-4...

  • Solution Support Engineer

    hace 7 días

    Madrid, España SAP A tiempo completo

    **We help the world run better** Do you want to work for a company that is consistently recognized as a global top employer? This is an exciting opportunity to join our SAP Product Support team. From the SAP office located in Madrid you will provide functional and technical support to our customers worldwide, perform root cause analysis and report errors...

  • Junior Data Engineer, hibrido

    hace 4 semanas

    Madrid, España Tuyú Technology A tiempo completo

    Junior Data Engineer en hibrido.¿Quieres crecer profesionalmente? ¿Buscas nuevos retos a nivel profesional? ¡Te estamos buscando! En TUYÚ Technologybuscamos perfiles Data Engineer / Analyst para importante cliente especializado en el sector de la industria.¿Qué ofrecemos?Trabajar en proyectos de larga duración con una alta carga tecnológica de...

  • Junior Data Engineer, hibrido

    hace 1 mes

    Madrid, España Tuyú Technology A tiempo completo

    Junior Data Engineer en hibrido.¿Quieres crecer profesionalmente? ¿Buscas nuevos retos a nivel profesional? ¡Te estamos buscando! En TUYÚ Technology buscamos perfiles Data Engineer / Analyst para importante cliente especializado en el sector de la industria.¿Qué ofrecemos? Trabajar en proyectos de larga duración con una alta carga tecnológica de...

  • Junior Data Engineer, hibrido

    hace 4 semanas

    Madrid, Madrid, España Tuyú Technology A tiempo completo

    Junior Data Engineer en hibrido.¿Quieres crecer profesionalmente? ¿Buscas nuevos retos a nivel profesional? Te estamos buscando En TUYÚ Technology buscamos perfiles Data Engineer / Analyst para importante cliente especializado en el sector de la industria.¿Qué ofrecemos? Trabajar en proyectos de larga duración con una alta carga tecnológica de equipos...

  • Ip Technical Support Engineer

    hace 4 semanas

    Madrid, España NOKIA A tiempo completo

    **Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...

  • It Support Engineer

    hace 1 semana

    Madrid, España European Molecular Biology Laboratory A tiempo completo

    IT Support Engineer IT and Infrastructure EMBL HeidelbergAIT Services operates and supports the IT infrastructure and services at EMBL headquarters in Heidelberg and the laboratory's sites in Barcelona and Rome. As part of IT Services, the Desktop Support team provide

  • EMEA IT Service Desk Engineer

    hace 1 semana

    Madrid, España Align Technology A tiempo completo

    About this opportunity IT Service Desk Engineer EMEA is responsible for providing technical support to end-users in the EMEA region. They diagnose and resolve hardware, software, and network issues, ensuring optimal functionality and user satisfaction. This role acts as a central point of contact for IT-related inquiries, collaborates with cross-functional...

  • International It Support Coordinator

    hace 1 semana

    Madrid, España Selección -It A tiempo completo

    2023 22 Jun INTERNATIONAL IT SUPPORT COORDINATOR Requisitos Mínimos: Education: Bachelor's degree or equivalent in Information Technology,Languages; English is a must.IT support experience requiredIncident escalationincident monitoringExperience in similar positionsExperience· Project coordination, project management, customer support, service...

  • IT Support Engineer

    hace 2 semanas

    Madrid, España Affidea A tiempo completo

    The IT Support Engineer is Responsible to maintain the in-scope Application Services as per SLAs agreed with the IT DEMAND/CIO. He/She will provide, where needed, the necessary know-how to identify, implement and maintain the first level IT Application Support. In-scope areas for the role:All Application Services (maintenance and support) as defined by the...

  • Application Support Engineer

    hace 4 semanas

    Madrid, España Samsotech International A tiempo completo

    **About Samsotech** At Samsotech, you can expect - An environment where ideas are heard and innovation is encouraged - Personal/professional growth and development opportunities - An extensive benefits package with a paid holidays - Executive-level commitment to education, growth, and development **Duties and Responsibilities** - Identifying and resolving...

  • IT Support Engineer

    hace 3 semanas

    Madrid (Heidelberg, España European Molecular Biology Laboratory A tiempo completo

    IT Support Engineer IT and Infrastructure EMBL HeidelbergAIT Services operates and supports the IT infrastructure and services at EMBL headquarters in Heidelberg and the laboratory’s sites in Barcelona and Rome. As part of IT Services, the Desktop Support team provide

  • Control System Support Engineer

    hace 3 semanas

    Madrid, España Veolia A tiempo completo

    Company Description Are you looking for a work in a company committed to the environment ? Join Veolia! Veolia aims to be the benchmark company for ecological transformation . Our mission to “Resource the World” demonstrates the unwavering committed of employees to creating a positive impact for our planet. By join Veolia Water Technologies...

  • Entry Solution Engineer

    hace 7 días

    Madrid, España Aspen Technology A tiempo completo

    Open Systems International, Inc. (OSI), An AspenTech Business, is a fast-paced, growing, high technology company, headquartered in Medina, Minnesota. As a world leader in the Operations Technology (OT) field, OSI develops and supplies state-of-the-art energy management, optimization and control software solutions to energy utility companies worldwide. The...

  • International It Support Coordinator

    hace 2 semanas

    Madrid, España Selección -It A tiempo completo

    2023 22 Jun INTERNATIONAL IT SUPPORT COORDINATOR Requisitos Mínimos: Education: Bachelor's degree or equivalent in Information Technology, Languages; English is a must. IT support experience required Incident escalation incident monitoring Experience in similar positions Experience· Project coordination, project management, customer support,...

  • Application Support Engineer

    hace 2 días

    Madrid, España Samsotech International A tiempo completo

    **About Samsotech** At Samsotech, you can expect - An environment where ideas are heard and innovation is encouraged - Personal/professional growth and development opportunities - An extensive benefits package with a paid holidays - Executive-level commitment to education, growth, and development **Duties and Responsibilities** - Identifying and resolving...

  • People Technology Trainee

    hace 4 semanas

    Madrid, España Radisson Hotel Group, Madrid Office- Human Resources A tiempo completo

    The People Technology and Systems trainee will assist in supporting the P&C function and People Technology team across EMEA, and Asia Pacific. This role involves contributing to projects, following direction, and aiding in the evaluation of systems to support the Human Resources department’s short and long-term goals. The trainee will collaborate with...

  • Rally Production Support Engineer

    hace 4 semanas

    Madrid, España The Wise Seeker Services A tiempo completo

    We are looking for a Rally Production Support Engineer to work in a global professional services firm delivering outcomes that transform business and shape the future. Location: fully remote, no location specified Sector: Information Technology **Functions** - Follow the internal processes to the ‘T. - Document the transition and transition internally...