Global Head Of Customer Experience

hace 3 meses


Madrid, España Straumann Group A tiempo completo

.About Straumann GroupThe Straumann Group (SIX: STMN) is a global leader in tooth replacement and orthodontic solutions that restore smiles and confidence. It unites global and international brands that stand for excellence, innovation and quality in replacement, corrective and digital dentistry. In collaboration with leading clinics, institutes and universities, the Group researches, develops, manufactures and supplies dental implants, instruments, CADCAM prosthetics, orthodontic aligners, biomaterials and digital solutions for use in tooth correction, replacement and restoration or to prevent tooth loss. Headquartered in Basel, Switzerland, the Group currently employs more than 12.000 people worldwide. Our products, solutions and services are available in more than 100 countries.The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. The group unites global and international brands that stand for excellence, innovation, and quality, including Straumann, Neodent, Anthogyr, Medentika, ClearCorrect, Dental Wings and other fully- or partly owned companies and partners. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the leading provider for esthetic dentistry solutions. To achieve this step, the Straumann Group acquired the US-based company ClearCorrect. With determination, ClearCorrect grew into a viable player in the clear aligner space, which attracted the attention of many customers globally since 2006. Acquiring ClearCorrect has provided Straumann with technology and expertise in orthodontics.People and culture are the Straumann Group's greatest assets; they are the keys to high performance and sustainable success. We strive for a culture that builds trust and collaboration, fosters diversity, embraces change, promotes agility, learning and innovation, creates opportunities, allows people to make mistakes and encourages them to take both responsibility and ownership. The fundamental driver of our culture is the player-learner mindset, which we seek to inspire and nurture in every employee.About the roleThe Global Head of Customer Experience & Success (f/m/d) plays a pivotal role in shaping and driving customer experience and enablement, customer growth and success, and transformation within the orthodontics division on a global scale. This senior leadership position is focused on elevating the customer experience journey, ensuring and satisfying interactions across all touchpoints, and leveraging digital solutions to enhance service delivery tailored specifically for orthodontic practices



  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a pioneering company that has built the world's largest and most global network for on-demand production of customized items, such as t-shirts, wall art, mugs, books, hoodies, and cards. We empower a new wave of e-commerce entrepreneurs to sell their creativity globally, with a more local and sustainable production approach.Our...


  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a pioneering company that has built the world's largest and most global network for on-demand production of customized items, such as t-shirts, wall art, mugs, books, hoodies, and cards. We empower a new wave of e-commerce entrepreneurs to sell their creativity globally, with a more local and sustainable production approach.Our...


  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a pioneering company that has built a global network for on-demand production of customized items, empowering e-commerce entrepreneurs to sell their creativity worldwide. Our mission is to revolutionize the way customized products are produced, making it smarter, faster, and more sustainable.We own no assets, instead, we develop...


  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a pioneering company that has built a global network for on-demand production of customized items, empowering e-commerce entrepreneurs to sell their creativity worldwide. Our mission is to revolutionize the way customized products are produced, making it smarter, faster, and more sustainable.We own no assets, instead, we develop...


  • Madrid, España Straumann Group A tiempo completo

    **About Straumann Group** The Straumann Group (SIX: STMN) is a global leader in tooth replacement and **orthodontic solutions** that restore smiles and confidence. It unites global and international brands that stand for excellence, innovation and quality in replacement, corrective and digital dentistry. In collaboration with leading clinics, institutes and...


  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a pioneering company that has built a global network for on-demand production of customized items, connecting technology to the printing industry and making it more sustainable. We empower e-commerce entrepreneurs to sell their creativity globally, with a focus on local and sustainable production. Our approach reduces waste and carbon...


  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a pioneering company that has built a global network for on-demand production of customized items, connecting technology to the printing industry and making it more sustainable. We empower e-commerce entrepreneurs to sell their creativity globally, with a focus on local and sustainable production. Our approach reduces waste and carbon...


  • Madrid, España Gelato A tiempo completo

    .About GelatoGelato has built the world's largest and most global network for on-demand production of customized items e.G. t-shirts, wall art, mugs, books, hoodies, and cards. We support a new wave of e-commerce entrepreneurs to sell their creativity globally, with a more local and sustainable production. With local production and exact matching of supply...


  • Madrid, España Head Of Department A tiempo completo

    Posted: 28th Jul 2024 by Head of DepartmentNOTE: Please read requirements carefully before applying - thank you!Start Date: End of October 2024Salary: DOE competitive industry standardRotation: 2 months on / 2 months offVisa: Schengen Visa required if necessary for PassportVaccination Status: Full including Booster with supporting evidenceThe ideal candidate...


  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a pioneering company that has revolutionized the way customized products are produced on-demand. Our innovative platform connects world-class production facilities across the globe, enabling a new wave of e-commerce entrepreneurs to sell their creativity globally with a more local and sustainable approach.We own no assets, instead, we...

  • Head Of Housekeeping

    hace 2 meses


    Madrid, España Head Of Department A tiempo completo

    Posted: 28th Jul 2024 by Head of DepartmentNOTE: Please read requirements carefully before applying - thank you!Start Date: End of October 2024Salary: DOE competitive industry standardRotation: 2 months on / 2 months offVisa: Schengen Visa required if necessary for PassportVaccination Status: Full including Booster with supporting evidenceThe ideal candidate...


  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a leading provider of on-demand customized products, connecting a global network of production facilities to empower e-commerce entrepreneurs. Our mission is to revolutionize the way customized products are produced, making it smarter, faster, and greener.Job OverviewThe ideal candidate for this role is an experienced leader who can...


  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a leading provider of on-demand customized products, connecting a global network of production facilities to empower e-commerce entrepreneurs. Our mission is to revolutionize the way customized products are produced, making it smarter, faster, and greener.Job OverviewThe ideal candidate for this role is an experienced leader who can...


  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a leading provider of on-demand customized products, connecting a global network of production facilities to empower e-commerce entrepreneurs. Our innovative approach enables fast, sustainable, and local production, reducing waste and carbon emissions. With over 130 production partners in 32 countries, we reach a vast audience in 72...


  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a leading provider of on-demand customized products, connecting a global network of production facilities to empower e-commerce entrepreneurs. Our innovative approach enables fast, sustainable, and local production, reducing waste and carbon emissions. With over 130 production partners in 32 countries, we reach a vast audience in 72...


  • Madrid, España Gelato A tiempo completo

    About GelatoGelato has built the world's largest and most global network for on-demand production of customized items e.g. t-shirts, wall art, mugs, books, hoodies, and cards.We support a new wave of e-commerce entrepreneurs to sell their creativity globally, with a more local and sustainable production.With local production and exact matching of supply and...


  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a pioneering company that has built the world's largest and most global network for on-demand production of customized items, such as t-shirts, wall art, mugs, books, hoodies, and cards. We empower a new wave of e-commerce entrepreneurs to sell their creativity globally, with a more local and sustainable production approach. Our unique...


  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a pioneering company that has built the world's largest and most global network for on-demand production of customized items, such as t-shirts, wall art, mugs, books, hoodies, and cards. We empower a new wave of e-commerce entrepreneurs to sell their creativity globally, with a more local and sustainable production approach. Our unique...


  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a pioneering company that has revolutionized the way customized products are produced on-demand. Our innovative platform connects a global network of production facilities, empowering e-commerce entrepreneurs to sell their creativity worldwide. With a focus on sustainability and local production, we reduce waste and carbon emissions,...


  • Madrid, Madrid, España Gelato A tiempo completo

    About GelatoGelato is a pioneering company that has revolutionized the way customized products are produced on-demand. Our innovative platform connects a global network of production facilities, empowering e-commerce entrepreneurs to sell their creativity worldwide. With a focus on sustainability and local production, we reduce waste and carbon emissions,...