Guest Experience

Job Description What you will be doing: •    Assist with the daily activities and planning for outlet operation •    Ensure quality of all food items, ingredients and preparation methods •    Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control •    Attend...

About UsThe Barceló Group is a family-owned company founded in 1931 by Simón Barceló. With over 90 years of experience, we have established ourselves as one of the top 30 hotel chains in the world. Our commitment to guest satisfaction and team well-being has been recognized with the 'Best Hotel Management Company in the World' award at the World Travel...

Job Summary: We are seeking a highly motivated and organized Front Desk Assistant to join our team at Barceló Isla Canela. As a key member of our reception team, you will be responsible for ensuring a smooth and efficient check-in and check-out process for our guests. Key Responsibilities:- Prepare and process guest documents prior to check-in and...

Job Summary: We are seeking a highly motivated and organized Front Desk Assistant to join our team at Barceló Isla Canela. As a Front Desk Assistant, you will be responsible for providing exceptional customer service, ensuring a smooth check-in and check-out process, and maintaining the overall cleanliness and organization of the reception...

En Blau Punta Reina estamos buscando a un/a profesional para ocupar el puesto de Anfitrión/a de Experiencia, donde tu misión principal será la interconexión entre la empresa y los clientes con el objetivo de generar la satisfacción y confianza de los clientes.Entre tus principales funciones se encuentran:Atención al cliente, gestión de quejas y...

Job Description The Supervisory purpose is to lead and supervise the entire front office team  towards the attainment of the highest standards of service excellence in accordance with the company guidelines.To supervise the Front Office operations, including the Reception,  Guest Relations ensuring that the hotel standards and procedures are fully known...

A dream job for those who love the hospitality industry awaits at Barceló Group, a leading hotel chain with over 90 years of experience. We're currently seeking a skilled and enthusiastic Front Desk Assistant to join our team at Barceló Isla Canela in Huelva, España.About the RoleThis is an excellent opportunity for individuals who are passionate about...

Job Description Reporting to the F&B Manager, responsible for supervising and coordinating all activities of Bar Team in charge, ensuring the smooth running of the profitable bar operation.Inspire and lead our bar team to deliver personalized service that exceeds expectations, ensuring each guest enjoys a unique and memorable experience.Mentor and cultivate...

Job Description What you will do as part of our team: - Attend to every customer that comes through reception, resolving their queries and concerns.- Record income and settle customer accounts ensuring that service standards are met.- Upselling, making targeted sales of room categories.- Prepare reports and reports requested by their managers.- Keep your...