Customer Relationship Manager With German
hace 4 semanas
.Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Role title : Customer Relationship Manager Function : Sales, Marketing and Customer Relationship Management (SM) Locations : Barcelona, Lisbon, Sibiu Why we need this role As a Customer Relationship Manager you'll be the glue between our German Speaking customers and our business, by providing invaluable support to sales colleagues with revenue generating activities. You'll act as a point of contact for customers post-sale and during the life of their service with our business with a wide range of responsibilities, being at the heart of things, enjoying variety, building relationships, solving problems and getting stuff done. What you will do Support sales to bring customers into our business and once onboarded, strive to make it effortless for them to do business with us. Work closely with other Colt teams to support the in-life experience of a portfolio of accounts. Build customer intimacy to understand their business requirements, acting as the conduit between the customers, the Sales team, and the wider Colt team. Deliver a professional level of customer experience through excellence in service, in line with changing business requirements. Understand customer requests and match to Colt's product offering with sales and Sales Engineer support. Support transactional sales activities, contract renewals and sales projects for dedicated accounts. Coordinate pricing, quoting and ordering activities to make sure everything is done in a timely manner and with accuracy. Collaborate with other internal teams to create orders that are right-first time, helping customers to get the exact service they need. Receive and respond to emails from internal and external customers, ensuring efficient management of requests, coordinating with other internal teams to deliver a timely and accurate resolution. Initiate and lead in customer meetings, focused on customer management topics. Educate customers about our systems, tools and processes, empowering them to engage digitally and self-serve through use of the Colt Portal. Ensure dispute policy is adhered to for invoicing enquiries. Support the measurement of customer happiness and drive customer satisfaction upwards. Proactive escalation and ownership where there is a risk of failure to deliver on the customer expectations, and where processes fail to deliver as expected. Proactively identify process gaps and system issues, carry out root cause analysis and work with Business Transformation team if required to avoid repetitive errors. Act as subject matter expert for specific products, tools and processes, being the go-to person, providing support to less experienced team members. Contribute to tool and process development and user acceptance testing
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Customer Relationship Manager With German
hace 1 mes
Barcelona, España Engineeringuk A tiempo completo.You will need to login before you can apply for a job. Customer Relationship Manager with German Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Short Description Role title: Customer Relationship...
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Customer Relationship Manager With German
hace 4 semanas
Barcelona, España Colt Technology Services Group Ltd. A tiempo completo.Customer Relationship Manager with German Job id: 34922Job location: Barcelona, ESColt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short Description Role title: Customer Relationship ManagerFunction: Sales,...
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Customer Relationship Manager With German
hace 1 mes
Barcelona, España Mygwork A tiempo completo.Customer Relationship Manager with German This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to...
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Customer Relationship Manager With German
hace 2 meses
Barcelona, España Colt Technology Services Group Ltd. A tiempo completo.Customer Relationship Manager with GermanJob id: 34922Job location: Barcelona, ESColt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short DescriptionRole title: Customer Relationship ManagerFunction: Sales,...
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Customer Relationship Manager With German
hace 1 mes
Barcelona, España Mygwork A tiempo completo.Customer Relationship Manager with German This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to...
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Customer Relationship Manager With German
hace 2 meses
Barcelona, España Colt Technology Services Group Ltd. A tiempo completo.Customer Relationship Manager with German Job id: 34922 Job location: Barcelona, ES Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Short Description Role title: Customer Relationship ManagerFunction: Sales,...
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Customer Relationship Manager With German
hace 2 meses
Barcelona, España Colt Technology Services Group Ltd. A tiempo completoCustomer Relationship Manager with German Job id: 34922 Job location: Barcelona, ES Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short Description Role title: Customer Relationship Manager Function: Sales,...
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Customer Relationship Manager With German
hace 2 meses
Barcelona, España Engineeringuk A tiempo completoYou will need to login before you can apply for a job.Customer Relationship Manager with German Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short DescriptionRole title: Customer Relationship...
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Customer Relationship Manager With German
hace 2 meses
Barcelona, España Engineeringuk A tiempo completoYou will need to login before you can apply for a job.Customer Relationship Manager with German Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short Description Role title: Customer Relationship Manager...
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Customer Relationship Manager With German
hace 1 mes
Barcelona, España Mygwork A tiempo completoCustomer Relationship Manager with German This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to...
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Customer Relationship Manager With German
hace 2 meses
Barcelona, España Colt Technology Services Group Ltd. A tiempo completoCustomer Relationship Manager with German Job id: 34922Job location: Barcelona, ESColt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short Description Role title: Customer Relationship ManagerFunction: Sales,...
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Barcelona, Barcelona, España Colt Technology Services Group Ltd. A tiempo completoJob Title: Customer Relationship Manager With German Language ExpertiseAbout the Role:We are seeking a highly skilled Customer Relationship Manager to join our team, with a strong focus on German speaking customers. As a key member of our sales and customer relationship management team, you will be responsible for building and maintaining strong...
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Customer Relationship Manager with German
hace 2 meses
Barcelona, España ENGINEERINGUK A tiempo completoYou will need to login before you can apply for a job. Customer Relationship Manager with German Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Short Description Role title: Customer Relationship...
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Customer Relationship Manager with German
hace 2 meses
Barcelona, España Colt Technology Services Group Ltd. A tiempo completoCustomer Relationship Manager with German Job id: 34922 Job location: Barcelona, ES Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Short Description Role title: Customer Relationship ManagerFunction: Sales,...
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Customer Relationship Manager With German Language Expertise
hace 4 semanas
Barcelona, Barcelona, España Mygwork A tiempo completoCustomer Relationship Manager Role OverviewThis position requires a Customer Relationship Manager to act as the point of contact for German Speaking customers, providing invaluable support to sales colleagues with revenue generating activities.Key Responsibilities:Support sales to bring customers into our business and once onboarded, strive to make it...
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Customer Relationship Ambassador with German Expertise
hace 4 semanas
Barcelona, Barcelona, España Mygwork A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Relationship Manager with German language expertise to join our team at Colt Technology Services.This role is a fantastic opportunity to work with our German Speaking customers and provide exceptional support to our sales colleagues.As a Customer Relationship Manager, you will be the primary point of...
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Customer Relationship Manager With German
hace 4 semanas
Barcelona, España Colt Technology Services A tiempo completo.Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Role title : Customer Relationship ManagerFunction : Sales, Marketing and Customer Relationship Management (SM)Locations : Barcelona, Lisbon, SibiuWhy we need...
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Customer Relationship Manager With German
hace 2 meses
Barcelona, España Colt Technology Services Group Ltd. A tiempo completoCustomer Relationship Manager with GermanJob id: 34922Job location: Barcelona, ESColt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short DescriptionRole title: Customer Relationship ManagerFunction: Sales,...
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Customer Relationship Manager With German
hace 2 meses
Barcelona, España Engineeringuk A tiempo completoYou will need to login before you can apply for a job.Customer Relationship Manager with GermanColt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short Description Role title: Customer Relationship...
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Customer Relationship Manager With German
hace 4 semanas
Barcelona, España Engineeringuk A tiempo completoYou will need to login before you can apply for a job.Customer Relationship Manager with GermanColt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short DescriptionRole title: Customer Relationship ManagerFunction:...
