Customer Relationship Manager With German

hace 1 mes


Barcelona, España Mygwork A tiempo completo

.Customer Relationship Manager with German This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short Description Role title: Customer Relationship ManagerFunction: Sales, Marketing and Customer Relationship Management (SM)Locations: Barcelona, Lisbon, SibiuWhy we need this role As a Customer Relationship Manager, you'll be the glue between our German Speaking customers and our business, providing invaluable support to sales colleagues with revenue generating activities. You'll act as a point of contact for customers post-sale and during the life of their service with our business, enjoying variety, building relationships, solving problems, and getting things done.What you will do Support sales to bring customers into our business and once onboarded, strive to make it effortless for them to do business with us.Work closely with other Colt teams to support the in-life experience of a portfolio of accounts.Build customer intimacy to understand their business requirements, acting as the conduit between the customers, the Sales team, and the wider Colt team.Deliver a professional level of customer experience through excellence in service, in line with changing business requirements.Understand customer requests and match to Colt's product offering with sales and Sales Engineer support.Support transactional sales activities, contract renewals, and sales projects for dedicated accounts.Coordinate pricing, quoting, and ordering activities to ensure everything is done in a timely manner and with accuracy.Collaborate with other internal teams to create orders that are right-first time, helping customers to get the exact service they need.Receive and respond to emails from internal and external customers, ensuring efficient management of requests, coordinating with other internal teams to deliver timely and accurate resolutions.Initiate and lead customer meetings focused on customer management topics.Educate customers about our systems, tools, and processes, empowering them to engage digitally and self-serve through the Colt Portal.Ensure dispute policy is adhered to for invoicing inquiries.Support the measurement of customer happiness and drive customer satisfaction upwards.Proactively escalate and take ownership of situations where there is a risk of failure to deliver on customer expectations.Identify process gaps and system issues, carry out root cause analysis, and work with the Business Transformation team if required.Act as subject matter expert for specific products, tools, and processes, providing support to less experienced team members



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    .You will need to login before you can apply for a job. Customer Relationship Manager with German Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Short Description Role title: Customer Relationship...


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  • Barcelona, España Mygwork A tiempo completo

    .Customer Relationship Manager with German This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to...


  • Barcelona, España Colt Technology Services Group Ltd. A tiempo completo

    .Customer Relationship Manager with German Job id: 34922 Job location: Barcelona, ES Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Short Description Role title: Customer Relationship ManagerFunction: Sales,...


  • Barcelona, España Colt Technology Services Group Ltd. A tiempo completo

    Customer Relationship Manager with German Job id: 34922 Job location: Barcelona, ES Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short Description Role title: Customer Relationship Manager Function: Sales,...


  • Barcelona, España Engineeringuk A tiempo completo

    You will need to login before you can apply for a job.Customer Relationship Manager with German Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short DescriptionRole title: Customer Relationship...


  • Barcelona, España Engineeringuk A tiempo completo

    You will need to login before you can apply for a job.Customer Relationship Manager with German Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short Description Role title: Customer Relationship Manager...


  • Barcelona, España Mygwork A tiempo completo

    Customer Relationship Manager with German This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to...


  • Barcelona, España Colt Technology Services Group Ltd. A tiempo completo

    Customer Relationship Manager with German Job id: 34922Job location: Barcelona, ESColt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short Description Role title: Customer Relationship ManagerFunction: Sales,...


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    Job Title: Customer Relationship Manager With German Language ExpertiseAbout the Role:We are seeking a highly skilled Customer Relationship Manager to join our team, with a strong focus on German speaking customers. As a key member of our sales and customer relationship management team, you will be responsible for building and maintaining strong...


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    You will need to login before you can apply for a job. Customer Relationship Manager with German Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Short Description Role title: Customer Relationship...


  • Barcelona, España Colt Technology Services Group Ltd. A tiempo completo

    Customer Relationship Manager with German Job id: 34922 Job location: Barcelona, ES Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Short Description Role title: Customer Relationship ManagerFunction: Sales,...


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    Customer Relationship Manager Role OverviewThis position requires a Customer Relationship Manager to act as the point of contact for German Speaking customers, providing invaluable support to sales colleagues with revenue generating activities.Key Responsibilities:Support sales to bring customers into our business and once onboarded, strive to make it...


  • Barcelona, Barcelona, España Mygwork A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Relationship Manager with German language expertise to join our team at Colt Technology Services.This role is a fantastic opportunity to work with our German Speaking customers and provide exceptional support to our sales colleagues.As a Customer Relationship Manager, you will be the primary point of...


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    .Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Role title : Customer Relationship ManagerFunction : Sales, Marketing and Customer Relationship Management (SM)Locations : Barcelona, Lisbon, SibiuWhy we need...


  • Barcelona, España Colt Technology Services Group Ltd. A tiempo completo

    Customer Relationship Manager with GermanJob id: 34922Job location: Barcelona, ESColt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short DescriptionRole title: Customer Relationship ManagerFunction: Sales,...


  • Barcelona, España Engineeringuk A tiempo completo

    You will need to login before you can apply for a job.Customer Relationship Manager with GermanColt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short Description Role title: Customer Relationship...


  • Barcelona, España Engineeringuk A tiempo completo

    You will need to login before you can apply for a job.Customer Relationship Manager with GermanColt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Short DescriptionRole title: Customer Relationship ManagerFunction:...