It Operations Support
hace 2 meses
Sebastián Consultores selecciona para importante entidad deportiva profesional un IT OPERATIONS SUPPORT con la finalidad de reforzar el departamento de operaciones del club (área tecnológica y venta de entradas) La persona seleccionada se encargará de : Control, gestión y configuración del software interno, asociado a su plataforma web y venta de entradas.
Canalización de incidencias y seguimiento de éstas con el proveedor.
Contacto directo con la operativa nacional, seguimiento de instrucciones y participar en formaciones sobre los evolutivos de dicho software.
Ser el nexo de unión entre la entidad y los proveedores externos en el área tecnológica (proveedores de servicios IT, sistemas...) Análisis, estudio y explotación de los datos recogidos a través de los sistemas.
Propuestas de mejora en base a dicho análisis.
Reporte directo a gerencia y departamento financiero.
Colaboración en el estudio y análisis de la información, cuadros de mando... Participar directamente en la venta de entradas y atención al cliente, de manera presencial y online.
Asesoramiento personalizado.
Se trabajará fines de semana alternos.
Colaborar con el departamento de Marketing para configurar estrategias digitales.
Se ofrece : Trabajar de manera directa en entidad deportiva referente en la ciudad.
Proyecto deportivo ilusionante, en crecimiento.
Entorno profesionalizado.
Horario : Lunes a Viernes 9 : 00-14 : 00 y de 16 : 00-19 : 00.
Se requiere disponibilidad para trabajar fines de semana, normalmente dos al mes.
Ubicación : Burgos.
Modalidad 100% presencial.
Requisitos : El perfil que buscamos : Formación Académica : CFGS en área informática (ASIR, DAM o DAW), Grado en Informática o Sistemas de Información.
Se valorarán estudios afines al puesto con conocimientos en software y tratamiento de datos.
Experiencia demostrable en : User advanced sobre algún software de gestión.
Haber participado en su configuración, adaptación e integración.
Sistemas relacionados con bases de datos, preferiblemente relacionales.
Conocimientos de SQL.
Se valorará experiencia con PowerBI u otros sistemas de BI Habituado al análisis de información y reportes.
Dominio de Excel.
Relación con proveedores externos y otros departamentos.
Atención al público.
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