Digital Training Project Specialist

hace 5 días

Barcelona, España Medtronic Plc A tiempo completo

.Digital Training Project Specialist - DiabetesApplyLocations: Barcelona, Cataluña, SpainTime Type: Full timePosted on: Posted YesterdayJob Requisition ID: 240008AXAt Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeIn the Diabetes Division of Medtronic Iberia, the Phygital Training Project Specialist is a professional who, reporting to the Technical Consultant Manager, works directly in a virtual way to educate patients for insulin pump and/or sensor therapy. The patients, selected by the diabetes doctor, are then referred to the Phygital Training Project Specialist directly by field colleagues (Therapy Sales Specialists).The Phygital Training Project Specialist is therefore the reference web-based figure for patients who use our devices, a professional guide specialized in virtual activities and competent on the technical aspects of individual products. The activity of the Phygital Training Project Specialist provides about 80% of virtual trainings for patients and about 20% of activities in the territory at the centers, independently if required, as support to the Therapy Sales Specialists.A Day in the Life includes:Remote technical training for new patients, followed by a planned follow-up process aimed at monitoring the correct use of the devices and answering doubts/questions/curiosities.Making follow-up and troubleshooting requested by field colleagues in agreement with the diabetologists and the patient, organized according to the availability of the shared agenda of the Phygital Training Project Specialist.Supporting the doctors and patients to access the data management platforms (CareLink, MiniMed mobile, Medtronic Connect, Guardian, Penny, and future applications).Some fixed days of the month, acting as a technological support and/or online chat for non-urgent questions or doubts on various issues related to devices.Supporting or replacing the field colleagues as needed in their training activities in the area and contacts with the reference diabetologists.Providing feedback on training sessions to field colleagues and periodic reports on his territory activities and relationships with colleagues, directly to the Technical Consultant Manager.Participating in cluster and area meetings for regular discussions in order to optimize and improve the virtual activity.Providing suggestions and requests to Marketing to create and refine useful tools for the web-based approach.Explaining to the patient in virtual mode the correct management and use of the devices in compliance with the procedures and guidelines of the remote activity.Must-HavesBachelor's degree in scientific or nurse disciplines or proven experience in the sector for at least three years

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