Customer Experience Specialist

Tesla Fuenlabrada, Community of Madrid, SpainJoin or sign in to find your next jobJoin to apply for the Customer Experience Specialist , Fuenlabrada (Part-time 24 h) role at TeslaContinue with Google Continue with GoogleTesla Fuenlabrada, Community of Madrid, Spain2 days ago Be among the first 25 applicantsJoin to apply for the Customer Experience Specialist , Fuenlabrada (Part-time 24 h) role at TeslaWhat To ExpectAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey.
As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation strategies.You are driven by the mission of Tesla to accelerate the world's transition to sustainable energy.
You are part of a larger sales and delivery team who works closely and flexibly on all tasks.
You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.What You'll DoProactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture.Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience.Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities.Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems.
Regularly update customer profiles with relevant information obtained during interactions.Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion.Collaborate with sales teams, and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition.Maintain a positive and professional attitude at all times, providing an excellent customer experience that is reflective of Tesla's values.What You'll BringExcellent interpersonal skills with a natural ability to build rapport and engage with customers.Strong knowledge of Tesla's products, including vehicles, solar panels, and energy storage solutions.Ability to communicate information in an easy-to-understand manner.Proven track record of delivering excellent customer experiences.Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.Flexibility to work on weekends and evenings as required.A passion for Tesla's mission to accelerate the world's transition to sustainable energy.Seniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionOtherIndustriesMotor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, and UtilitiesReferrals increase your chances of interviewing at Tesla by 2xContinue with Google Continue with GoogleMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 2 months agoCustomer Care Specialist - Spanish + EnglishCustomer Experience Specialist (French & Italian Speaker - fully remote)Madrid, Community of Madrid, Spain 1 day agoMadrid, Community of Madrid, Spain 1 week agoOperational Excellence Senior SpecialistMadrid, Community of Madrid, Spain 3 weeks agoGlobal Operational Excellence Senior SpecialistMadrid, Community of Madrid, Spain 2 months agoSenior Onboarding Control-M Customer Success Specialist - IberiaMadrid, Community of Madrid, Spain 2 weeks agoCustomer Care Specialist - Romanian and SpanishMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 2 weeks agoUX Specialist with Salesforce ExperienceMadrid, Community of Madrid, Spain 2 weeks agoUX Specialist with Salesforce ExperienceMadrid, Community of Madrid, Spain 2 weeks agoRetail 3PL Logistics Operations Manager (Warehouse Operations)Madrid, Community of Madrid, Spain 5 days agoMadrid, Community of Madrid, Spain 5 days agoFreelance Sales and Marketing Specialist (Commission - Only)Madrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 2 weeks agoSenior Data Scientist Customer Oriented)Madrid, Community of Madrid, Spain 1 month agoMedical Services Specialist with Dutch and French languagesTechnical Account Manager- Civil (French speaking)Technical Adoption Specialist Design and Manufacturing Solutions (French speaking)Madrid, Community of Madrid, Spain 2 months agoDigital - Portfolio Cyber Security Architect - M/FGetafe, Community of Madrid, Spain 1 day agoDigital - Portfolio Cyber Security Architect - M/F (H/F) - AIRBUS OPERATIONS SLGetafe, Community of Madrid, Spain 6 days agoMedical Services Specialist with Swedish and Finnish languagesInternational Tax Senior Specialist (Bangkok Based, Relocation Provided)Madrid, Community of Madrid, Spain 1 week agoWe're unlocking community knowledge in a new way.
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