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French-Speaking Customer Sales Representative In Barcelona
hace 4 meses
French-speaking Customer Sales Representative in BarcelonaWe are looking for a French speaking Customer Service and Sales Representative in BarcelonaResponsibilities:Mainly handle inbound activity (calls, emails, chat, tasks) of customer post-sales requests.Provide fast and effective responses to inbound queries.Make outbound calls when necessary to resolve issues with customers and different internal business units.Create quotes and follow up with cross-selling/up-selling with a proactive and service-oriented approach.Maintain personal knowledge of the Store portfolio and post-sales processes.Initiate and manage customer post-sales related tasks including order cancellations, claims management, order and delivery follow-up, refund requests, and escalations using CRM & Order Status Suite.Candidate Profile:Advanced level of English + native market language.Knowledge of sales techniques (up-/cross-selling, objection handling, etc).Customer-driven and motivated to work in sales.Achievement and target-oriented.IT knowledge and technical understanding.Minimum of 1 year relevant experience.Strong personal interest & curiosity in IT products and applications.Real capability to listen to customers.Ability to conduct effective qualification skills to understand customer needs.Exceptional customer-facing and customer care skills.About us:Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching exciting jobs with multilingual talent. Over the past 2 years, we have helped over 1000 multilingual speakers find their dream jobs in over 28 countries.
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