It Onsite Support
hace 3 semanas
BME - Bolsas y Mercados Españoles - drives the transformation of financial markets and belongs to SIX, the third largest exchange group in Europe.
What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth.
We value bright minds and inspire them to grow with their ideas.
Come and shape the future of finance with us.
IT Onsite SupportMadrid | Reference 6858
Do you like challenges and want to make a difference?
Do you want to support internal users as a contact person in Onsite Support as an employee of our IT Service Zone?
Then you are exactly right with us.
Become part of our motivated and international team
Our goal is to offer our users first-class support and expert advice.
If all of this sounds interesting for you, don't hesitate to apply now with your CV in English.
We are looking forward to hearing from you
What You Will DoReception, qualification, and prioritization of incidents, questions, and service requestsHandling disruptions in Onsite Support (including user contact)Support in the staging processWhat You BringCompleted training in the IT fieldConfident handling of MS Office, ticket systems, Windows, and mobile devices (iOS and Android)Ability to work reliably, self-organized, and flexibly in a fast-paced environment with high customer and service orientationWillingness to work outside of normal working hours and on bank holidays (this is economically compensated)In addition to Spanish, good knowledge of English.
Some German knowledge will be highly valuedIf you have any questions, please call Sara Perez de la Cuesta at +34 91 709 56 80.
For this vacancy we only accept direct applications in English. Diversity is important to us.
Therefore, we are looking forward to receiving applications regardless of any personal background.
What We OfferFlexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.
Personal Development
You will benefit from a culture of continuous learning and feedback.
Your personal growth is supported through an extensive learning offering.
Agile Working Methods
Whether through scrum or design thinking, we solve exciting tasks together in teams.
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