Technical Support Specialist Iii
hace 2 semanas
.Work Schedule Rotational days/weekends Environmental Conditions Office Job Description When you're part of Thermo Fisher Scientific, you'll do challenging work belonging to a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. Position Summary: The Support Analyst is a member of an EMEA Customer Services Team. The role will require the provision of high-quality first and second line support to customers in the context of products supplied by Informatics. The high quality demanded by this position will be met by the analyst's ability to respond to support incidents within target times and assist in activities designed to facilitate continuous improvements to helpdesk services. In exchange, the analyst has a chance to learn world-leading laboratory software and procedures around them in a dynamic working environment. The analyst will need to be available to travel up to 25% of the time to provide support and training for current customers. Responsibilities: Incident ownership and management from receipt to resolution and closure. Build working collaborations with departments of Thermo Fisher Scientific Informatics, particularly the development team. Adhere to Quality Management System procedures and customer service level agreements. Raise incidents to Informatics Research and Development or the Helpdesk Team Leader when required. Proactively learn new technologies as well as supported products. Participate in PPI projects. (Assist in Identification and implementation of short and midterm strategic plans to improve helpdesk operations) Be prepared to visit customers for on-site relationship building, training, or investigation. Act as the Thermo Fisher Scientific customer ambassador. May be required to travel nationally and internationally. Communicate with customers in a professional and respectful manner. Provide technical solutions to incidents wherever possible. Work closely with the Helpdesk Team Leader and the EMEA Customer Services Manager to be aware of current standard and custom service levels. Other duties as assigned
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Technical Support Specialist Iii
hace 2 semanas
Barcelona, España Thermo Fisher Scientific A tiempo completoWork ScheduleRotational days/weekendsEnvironmental ConditionsOfficeJob DescriptionWhen you're part of Thermo Fisher Scientific, you'll do challenging work belonging to a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $40 billion and...
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Technical Support Specialist Iii
hace 2 semanas
Barcelona, España Thermo Fisher Scientific A tiempo completoWork Schedule Rotational days/weekendsEnvironmental Conditions OfficeJob Description When you're part of Thermo Fisher Scientific, you'll do challenging work belonging to a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $40 billion and...
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Technical Support Specialist Iii
hace 2 semanas
Barcelona, España Thermo Fisher Scientific A tiempo completoWork Schedule Rotational days/weekends Environmental Conditions Office Job Description When you're part of Thermo Fisher Scientific, you'll do challenging work belonging to a team that values performance, quality and innovation.As part of a successful, growing global organization you will be encouraged to perform at your best.With revenues of $40 billion and...
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Technical Support Specialist III
hace 2 semanas
Barcelona, España Thermo Fisher Scientific A tiempo completoWork ScheduleRotational days/weekendsEnvironmental ConditionsOfficeJob DescriptionWhen you’re part of Thermo Fisher Scientific, you’ll do challenging work belonging to a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $40 billion...
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Technical Support Specialist III
hace 3 semanas
Barcelona, España Thermo Fisher Scientific A tiempo completoWork Schedule Rotational days/weekends Environmental Conditions Office Job Description When you’re part of Thermo Fisher Scientific, you’ll do challenging work belonging to a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $40...
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Technical Support Specialist
hace 5 días
Barcelona, Barcelona, España Blu Selection A tiempo completoBlu Selection is a leading provider of sales and customer service solutions. We're looking for an exceptional Technical Support Specialist to join our team in Athens, Greece. As a Technical Support Specialist, you'll be responsible for delivering top-notch support to our customers.About the RoleThe ideal candidate will have strong technical aptitude, fluency...
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Technical Support Specialist Iii
hace 2 semanas
Barcelona, España Thermo Fisher Scientific A tiempo completo.Work ScheduleRotational days/weekendsEnvironmental ConditionsOfficeJob DescriptionWhen you're part of Thermo Fisher Scientific, you'll do challenging work belonging to a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $40 billion and...
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Technical Support Specialist
hace 14 horas
Barcelona, Barcelona, España Arena A tiempo completoAbout the RoleArena is a global technology leader transforming industries through Industrial Internet of Things, augmented reality, and artificial intelligence. We're seeking an entry-level Technical Support Specialist to join our End User Support team.
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Technical Support Specialist
hace 1 semana
Barcelona, Barcelona, España Cataloxy A tiempo completoCompany Overview: Concentrix Spain is a global technology and services leader powering the brands of the future. Our mission is to improve businesses with technology and integrated solutions in over 70 countries.Salary: €21,000 - €24,000 per year, depending on experience and qualifications.Job Description: As a Technical Support Specialist, you will be...
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Technical Support Specialist
hace 1 semana
Barcelona, Barcelona, España Cpm International A tiempo completoJob OverviewCpm International is a global leader in customer service, sales, and technical support solutions. We are seeking a highly motivated and experienced Technical Support Specialist to join our team.
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Technical Support Specialist
hace 2 meses
Barcelona, Barcelona, España Team A tiempo completoAbout the RoleSwiss-based Team.Blue is looking for a skilled Technical Support Specialist to join our second level support team. As a key member of our customer service team, you will be responsible for analyzing and resolving complex technical issues for our Swiss market clients.Key Responsibilities- Receive and respond to technical customer inquiries via...
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Technical Support Specialist with IT Expertise
hace 4 días
Barcelona, Barcelona, España Technical Concept Gmbh A tiempo completoCompany OverviewWe are a leading technology company, Technical Concept Gmbh, offering innovative solutions to our customers. Our team is dedicated to delivering exceptional support and service.
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Technical Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoWe are seeking a highly skilled Technical Support Specialist with native German language proficiency and strong English skills to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to customers via phone, email, and chat.**Key Responsibilities:**Offer comprehensive technical...
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Technical Support Specialist – Barcelona
hace 2 semanas
Barcelona, Barcelona, España Sage Lake Senior Living A tiempo completoOverviewSage Lake Senior Living seeks a Technical Support Specialist to join our team in Barcelona. This role is responsible for providing high-quality support services to our engineering software clients.Job DescriptionWe are seeking an experienced Technical Support Specialist to provide first-line support on Engineering Software client platforms for...
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Technical Support Specialist
hace 5 días
Barcelona, Barcelona, España Cataloxy A tiempo completo**Job Description**Cataloxy is a global technology and services leader that powers the brands of the future. As a Technical Support Specialist, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.In this role, you will take incoming user requests, solve...
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Technical Product Support Specialist
hace 1 día
Barcelona, Barcelona, España Alight A tiempo completoOverviewAlight, a leading provider of innovative solutions, seeks an experienced Technical Product Support Specialist to join its extended Product Engineering team. As a key point of contact for the Product Engineering / QA and business operational users, this role will play a critical part in ensuring Alight's Payroll Solution operates smoothly and enables...
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Danish Technical Support Specialist
hace 1 semana
Barcelona, Barcelona, España Head Hunt International A tiempo completoTechnical Support Opportunities in Athens, GreeceDanish-speaking customer support technical specialists are invited to join our team at Head Hunt International. We provide excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders.About the RoleA great opportunity if you wish to experience...
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Technical Support Specialist
hace 1 semana
Barcelona, Barcelona, España Head Hunt International A tiempo completoCompany Overview: Our client, a world leader in tech, is seeking an experienced Technical Support Specialist to join their Customer Service & Support Team in Athens, Greece. As a member of this team, you will play a vital role in delivering exceptional customer experiences and providing top-notch technical support.
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IT Technical Support Specialist
hace 1 semana
Barcelona, Barcelona, España Freudenberg Home And Cleaning Solutions A tiempo completoOverview: As an IT Technical Support Specialist at Freudenberg Home and Cleaning Solutions, you will be part of a global technology group that makes the world cleaner, healthier, and more comfortable. Our company offers a networked and diverse environment where everyone can thrive individually.Salary: We offer an attractive salary in excess of €45,000 per...
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Technical Support Professional Opportunities
hace 5 días
Barcelona, Barcelona, España Blu Selection A tiempo completoJob Title: Technical Support Specialist in BarcelonaWe are currently seeking a skilled and enthusiastic Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for supporting clients' activities by offering world-class service to their customers.Your responsibilities will include:Providing...