Technical Support Specialist Fintech – Valencia

hace 3 días


Valencia, España Jordan Martorell S.L. A tiempo completo

Ben jij klaar om je kennis te vergroten en B2B-klanten te helpen bij het plannen van hun financiële toekomst? Als je houdt van een dynamische, klantgerichte omgeving en sterke communicatieve vaardigheden hebt, dan hebben wij een spannende kans voor jou in Valencia, Spanje Wat je gaat doen als Technisch Support Specialist: Ondersteunen van B2B-klanten via e-mail, chat en telefoon Samenwerken met collega's om de klantbeleving te verbeteren Dagelijks problemen oplossen, innoveren en veranderingsprocessen managen Behandelen van betalingsvragen van verkopers en kopers via diverse platforms Verantwoordelijk zijn voor Trustpilot-beoordelingen en de algehele NPS van het bedrijf verhogen door uitstekende service Bedrijfsprocessen analyseren en verbeteren om de klantreis en tevredenheid te optimaliseren Wat je nodig hebt om succesvol te zijn: Vloeiend Nederlands (moedertaalniveau) en Engels (C1-niveau) Ervaring met computers en software Uitstekende communicatieve vaardigheden Proactieve en oplossingsgerichte houding Interesse om te werken in een ambitieus team Wat zit er in voor jou: Gratis lunch en ontbijt op kantoor Gezellige vrijdagmiddagborrels Werken bij een tech-startup waar je kunt groeien en je ideeën kunt delen Verbeter je professionele vaardigheden zoals communicatie, innovatie en technologie Internationale werkomgeving met meer dan 20 nationaliteiten Jouw toekomstige bedrijf: Gevestigd in het bruisende Valencia, biedt deze start-up een verfrissende werkomgeving die jouw professionele groei ondersteunt. In dit contactcenter worden klantenservice afdelingen niet uitbesteed, maar ondersteunen ze co-scaling van start-ups. Profiteer van de geweldige sfeer en de vele groeimogelijkheden. #J-18808-Ljbffr



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