Salesforce Administrator

hace 1 semana

Madrid, España Levelten Energy A tiempo completo

.LevelTen Energy's mission is to accelerate the energy transition by facilitating frictionless transactions. As the leading provider of renewable transaction infrastructure, we deliver the cloud-based software, centralized supply, automated analytics, and transaction expertise required to power the renewable energy economy. The LevelTen Platform is the world's largest online hub for renewable energy buyers, sellers, advisors, asset owners and financiers, and delivers the online tools and expertise they need to buy, sell and finance assets quickly.Reporting to the Senior Manager, Sales Enablement & Operations, this role provides support to global customer facing teams by owning and improving key systems, primarily Salesforce. This role will also assist the global Customer Engagement team in improving data quality within the CRM, recommending process or system improvements to help LevelTen scale our business, training users on system changes, and documenting processes / changes. We expect this role to impact the team by improving customer-facing teams' experience with Salesforce/related tools, customer experience, and business insight/efficiency for all teams, ultimately increasing revenue and team effectiveness.Duties and ResponsibilitiesOwn and manage our Salesforce instance and roadmapProvide day-to-day support with Salesforce and related systems Ensure optimal performance, functionality and user experience in SalesforceSupport marketing technology suite, including Account Engagement (Pardot). Support integrations with Sales and Customer Success technology suite, including Sales Engagement (Outreach.Io), Quote to Cash (Nue.Io). Monitor and improve user adoptionNew user setup and ongoing user training / troubleshootingProduce and maintain technical documentationQualifications & ExperienceHard Skills4+ years of relevant experience in Salesforce Administration, Revenue Operations, Sales Operations, Marketing Operations, Business Operations, or a similar role. Extensive experience with Salesforce Lightning and managing sales & marketing tools and integrations. Salesforce certification required (e.G. Salesforce Administrator, Advanced Administrator, Platform App Builder)Experience creating / managing fields and custom objectsExperience managing profiles, permission sets, role hierarchies, and security settingsUnderstanding of how to create and maintain Flows, Process Builder, Workflow Rules, and Validation RulesExperience with documenting and auditing the Salesforce implementation, relevant integrations, and technology stack. Nice to have: experience with other technology systems we use (e.G. Outreach.Io, Nue.Io, Docusign, Zoominfo, Tableau) Soft SkillsExcellent problem-solving skills, a strategic mindset, and a bias towards action

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